Did feel welcome in this dealership; the service was performed timely and to full satisfaction, thank you.
8/22/2024
Deborah F. VERIFIED CUSTOMER
Love that you get in on time
8/21/2024
Sandra S. VERIFIED CUSTOMER
I was pleased with everything but I was not able to find out if they rechecked the seepage from my steering column. It was noted on my paperworkfrom my visit before this one. I wanted to wait to fix it until my next paycheck. I asked them to check on it today and let me know if it could wait to get fixed. Everyone who I delt with as well as the mechanic went to lunch so I couldn't find out if my the sewage had changed and if it was safe to drive my truck on a long trip I'm taking at the end of the week. I wish someone would have written a note before they went to lunch on whether or not this was checked.
8/21/2024
Lauri R. VERIFIED CUSTOMER
Ty was polite and informative. He gave me all the information I asked about. And, my car was ready in less than an hour. It was a good experience.
8/21/2024
John S. VERIFIED CUSTOMER
Yes happy with service !
8/21/2024
Margaret L. VERIFIED CUSTOMER
Awesome service!!@
8/21/2024
Renn E. VERIFIED CUSTOMER
Good quick service; much appreciated!
8/21/2024
Kathleen B. VERIFIED CUSTOMER
Thank you for squeezing us into your busy schedule. You had us in and out in a very short time!
8/21/2024
Mario R. VERIFIED CUSTOMER
Thanks good job
8/21/2024
Steve H. VERIFIED CUSTOMER
It’s always great to work with Jared when I need my car serviced!
8/21/2024
Bill B. VERIFIED CUSTOMER
Ty was polite, kind, professional, and knowledgeable. He answered my many questions. Told me so when he wasn’t well versed on a particular topic. Good guy. Good sense of humor.
8/21/2024
Rodorph T. VERIFIED CUSTOMER
Good service
8/21/2024
Ronald H. VERIFIED CUSTOMER
Job well done.
8/21/2024
Vicky G. VERIFIED CUSTOMER
The actual service done Monday, 8-19 was good.
It was the service I received when calling Toyota to schedule the appointment.
8/20/2024
Lawrence A. VERIFIED CUSTOMER
Air filters were replaced that I didn’t authorize
But it was worked out
8/20/2024
Leila L. VERIFIED CUSTOMER
I made an appointment for my Chevy Spark online through the Toyota application two weeks in advance. I arrived at my appointment to be told they don’t have an oil filter in stock for them to complete my oil change. Staff was extremely helpful in getting me in the next day to get my oil change done. I was told by staff that the mobile app and online system is causing them hiccups regarding stocking the correct supplies needed for each appointment. I want to bring heightened attention to this issue. It needs fixed or there needs to be a work around process to ensure the shift has the parts they need to get their work done. A customer shouldn’t have to be turned away for an appointment made two weeks in advance because the service department didn’t have the part in stock.
8/20/2024
John H. VERIFIED CUSTOMER
Ty Beel was the best, Very happy with his service.
8/20/2024
Mitch G. VERIFIED CUSTOMER
Stephanie was super cute and helpful n cheery. Made me smile. She’s great.
8/20/2024
Lorrie B. VERIFIED CUSTOMER
Appreciate Mike’s expertise and practical advice
8/20/2024
Aneisha B. VERIFIED CUSTOMER
I brought my vehicle in on Tuesday, August 13th due to it overheating and the air conditioning not working. I was told to bring it back on Thursday and they would be able to give me a loaner car while they looked at my vehicle. When I brought my vehicle back in on Thursday, I was then told that your establishment was not able to service jeeps and I was just going to end up having to take it elsewhere. I was not sure why the 3 people I had spoke to prior to bringing my vehicle in did not make me aware that Baxter was not able to service jeeps. Very frustrating morning.
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