Brea is an excellent example of how to treat a client. She is personable, knowledgeable, has a desire to help. She needs to be in a management position demonstrating how you want loyal clients to come back.
I would much rather have this young lady handle issues with my car than previous service positions thus far.
This is my 3rd Toyota since 2007? When I spotted the Solara Convertible
Unfortunately that is not manufactured any longer or I would be driving one.
One Satisfied Customer
Betsy J Pike-Hall
Hamann Meadows Pl
Lincoln Ne
8/3/2024
Eugene U. VERIFIED CUSTOMER
Brae was outstanding and I appreciated how she kept me informed throughout.
8/3/2024
Sarah P. VERIFIED CUSTOMER
I specifically asked about my filters because last l change it was recommended it be changed so I said I want it done if it needs it and it wasn’t addressed at all. I feel like since it was at the very end of the day nothing was gone over in detail and all my concerns weren’t addressed. I drive clear from Kearney to come to Baxter to get serviced and after last time I’m not sure I see the value.
8/2/2024
Elina I. VERIFIED CUSTOMER
Great experience, thanks!
8/2/2024
Sherrilyn H. VERIFIED CUSTOMER
I would suggest offering the car wash when dropping the car off for service rather than finding out it hadn’t been washed and waiting longer to get it washed
8/2/2024
Annette M. VERIFIED CUSTOMER
Staff was friendly and professional
8/2/2024
Chris L. VERIFIED CUSTOMER
Great service. Jared worked me into the schedule and it was quick. Kept me informed while working on it. I always trust Toyota service in Lincoln.
8/2/2024
Jo Ann. VERIFIED CUSTOMER
Completely satisfied with Jared P.
8/2/2024
Betty E. VERIFIED CUSTOMER
Ty did a good job and was very careful to see that our needs were met.
8/2/2024
Mary C. VERIFIED CUSTOMER
They explained what they believe was causing my car issues.
8/1/2024
Colleen L. VERIFIED CUSTOMER
Stephanie Swain was so wonderful. She was very helpful and addressed all concerns & issues I had.
Thank you Toyota, very much for the great service on my 4Runner
8/1/2024
Rodney S. VERIFIED CUSTOMER
Great place.
8/1/2024
Nancy M. VERIFIED CUSTOMER
Listed all costs upfront. Work done quickly and service person answered all of my questions.
8/1/2024
David B. VERIFIED CUSTOMER
I try to select Jared Pospisil as my Service Advisor. He is consistently good.
7/31/2024
Elise E. VERIFIED CUSTOMER
There was a lack of communication and overall poor customer service. We ended up having to make two extra trip when we shouldn’t have needed to.
7/31/2024
Bolor U. VERIFIED CUSTOMER
Timeliness and honesty
7/31/2024
Jeff L. VERIFIED CUSTOMER
Service was fast. No complaints.
7/31/2024
Susan R. VERIFIED CUSTOMER
Professional, quality service. Thank You
7/31/2024
Janae W. VERIFIED CUSTOMER
One thing, that was not Michael’s fault, was that one of our prepaid maintenances expired, but we were always told we had time. It’s not a big deal but it could have saved us $100.
7/31/2024
Eduard K. VERIFIED CUSTOMER
Thank you very much, JARED, for the service you provided for my TOYOTA TACOMA. Thank you very much, it's very fast, and they fixed it more, more than I asked for. They did everything perfectly, everything looks beautiful, and I am very, very grateful. Thank you very much!