I had some questions on the cruse control and you took the time to show me and answer my questions. I travel 1.75 hrs to have my service done at your dealership.
7/28/2024
Cynthia H. VERIFIED CUSTOMER
Ty was great. He answered my questions about when I should come in for the next oil change
7/27/2024
Haley H. VERIFIED CUSTOMER
Thank you! Very smooth process and my car is all taken care of!
7/27/2024
William P. VERIFIED CUSTOMER
Great
7/27/2024
Mark G. VERIFIED CUSTOMER
Stephanie was Awesome. Thank you!
7/27/2024
Ingrid G. VERIFIED CUSTOMER
Thank you
7/27/2024
Sean V. VERIFIED CUSTOMER
Trevor was great but the last couple times I’ve been there were not. I took my wife’s Highlander in for a rattling noise and the texh round part of a muffler that he claims was rattling. The issue was a heat shield that I clearly zip tied touching the muffler causing the rattle. Couldn’t see the zip tie I guess after I told them that was the issue when I dropped it off. Saved 1500$ on that one. Highlander has also been in multiple times for the brakes squeeking. New pads and rotors after I did the pads 6 months prior. Brought it back in no issues found same sound being made. 500$ for brakes which probably didn’t even need done. I have 3 Toyotas and they run forever with minimal maintenance but that doesn’t mean to make up issues to hit a service quota.
7/27/2024
Cheryl R. VERIFIED CUSTOMER
Very happy with the service and professional work Mike did and the techs.
7/27/2024
Phyllis B. VERIFIED CUSTOMER
I wish they had found that the lower oil pan gasketleaks at the same time they told us the rear seal needed to be replaced!
7/26/2024
Ronda A. VERIFIED CUSTOMER
Always great service!
7/26/2024
Dennis C. VERIFIED CUSTOMER
It was a first time experience for me. I was treated with respect. Service was completed in a timely manner. Thanks!
7/26/2024
Mark C. VERIFIED CUSTOMER
Michael was extremely helpful. And extremely knowledgeable.
7/26/2024
Sheila L. VERIFIED CUSTOMER
All is good. Thank you.
7/26/2024
William W. VERIFIED CUSTOMER
Great job,though it took a little longer than usual.
7/26/2024
Duane M. VERIFIED CUSTOMER
Thank you for your prompt, professional service!
7/26/2024
Dorothy W. VERIFIED CUSTOMER
I appreciated the prompt, courteous service.
7/26/2024
David W. VERIFIED CUSTOMER
Always a professional dealer experience
7/26/2024
Boyd B. VERIFIED CUSTOMER
I always feel like I can trust Ty Mike and other service advisors.
7/26/2024
Iker G. VERIFIED CUSTOMER
Fast service. Very nice agent
7/26/2024
Allen C. VERIFIED CUSTOMER
Trevor was fine. I’m not satisfied with what I got for what it cost.