Front staff is always great to welcome me when I come through front doors.
3/15/2024
Timothy A. VERIFIED CUSTOMER
The service person said they would wash my vehicle and they didn't.
3/15/2024
Tonya S. VERIFIED CUSTOMER
Great service.
3/15/2024
Melinda S. VERIFIED CUSTOMER
My biggest complaint is that I make an appointment but yet you never get my car in to be serviced in a timely matter. You had my car for 5 hours today even though all I was doing was an oil change and they cleaned the battery. If they had gotten it in right away I might have had time to do some more of the suggested work. I don’t understand why I even make an appointment anymore. It is literally always this way if I don’t wait there with my car. We live relatively close so we usually have someone pick us up so we don’t have to wait there. However, this is where the problem lies because if they think you aren’t staying then they slip others in front of ours. I will never understand why this should be the case. Even when I tell them I need the car back soon this still happens. I used to love your service department and we serviced all our cars there. And if you look you will see we only drive Toyotas so that is a lot of cars. Six in our family and we all drive Toyotas bought from your dealership. Tell me why I should keep coming there?
3/15/2024
Anna T. VERIFIED CUSTOMER
I appreciate all that Chance does for me when I come in for service. I like seeing a familiar face and I feel that he is honest and fair with me concerning my cars needs. While all service staff has been good to me I often work with Chance and I feel he is a real asset to your staff.
3/15/2024
Juan A. VERIFIED CUSTOMER
Ethan helped me out quickly and explained the process well. Very positive experience! Night and day difference compared to the old Bellevue Baxter that got Bought out , they were horrible . Ethan was great !
3/15/2024
Margaret C. VERIFIED CUSTOMER
Baxter Toyota has the most amazing staff in Omaha. The service people always go the extra mile to make sure that the customer leaves with a smile on their faces. I look forward to going there because everyone there has a such a good attitude ! They do superb work!
Thanks
3/15/2024
Justin M. VERIFIED CUSTOMER
Did not receive a car wash or a vacuum cleaning.
3/15/2024
Larry A. VERIFIED CUSTOMER
Chance is always professional and courteous. He does a great job in explaining what needs to be done.
3/15/2024
Jack W. VERIFIED CUSTOMER
He was very cheerful and concise and helpful.
3/14/2024
Luis J. VERIFIED CUSTOMER
Good service! I will continue to get there for my Toyota service.
3/14/2024
Michael K. VERIFIED CUSTOMER
Nate was polite, professional, and very helpful.
3/14/2024
Therese K. VERIFIED CUSTOMER
I appreciate the quality of service, and the coffee while I waited.
3/14/2024
Steven P. VERIFIED CUSTOMER
Chance was great. He represents Baxter extremely well. Also, I appreciate that the work was done well and on time.
3/14/2024
Pamela D. VERIFIED CUSTOMER
I never have to worry when Chance is in the job. He always goes above and beyond!
3/14/2024
Dale B. VERIFIED CUSTOMER
Get more vehicles in the showroom.
3/14/2024
Michelle B. VERIFIED CUSTOMER
Chance does a wonderful job. Service tech on the other part I can’t say that.