Ethan was a very positive representation of the Baxter philosophy. He was prompt, polite, and professional. Maintenance work there is always top notch. I couldn’t be happier with the way I was treated today. My 18 year old RAV4 is purring like a kitten again. Yay!!!! I love my Toyota! Thanks again!
1/16/2025
Chad J. VERIFIED CUSTOMER
Way better service than Village Point where I purchased the car. We will buy future cars from this dealership based on the high quality service department alone.
1/16/2025
Christopher D. VERIFIED CUSTOMER
Today’s service was very efficient and friendly. Best experience of the three visits.
1/16/2025
Ryan R. VERIFIED CUSTOMER
Good service and very efficient process.
1/16/2025
Christine K. VERIFIED CUSTOMER
Ethan has always been professional, knowledgeable, easy to do business with. I have confidence in him
That's why I continue to bring my vehicle in for service. There was quite a list of repairs that need to be completed. Can you offer any discounts?
1/15/2025
Saroz S. VERIFIED CUSTOMER
Service was good
1/15/2025
Stephen F. VERIFIED CUSTOMER
Jonny seems like a good guy and ready to help.
1/15/2025
Robert M. VERIFIED CUSTOMER
John was great, and I really appreciate his helping me.
1/15/2025
ROBERT R. VERIFIED CUSTOMER
Nate was super to work with.
1/15/2025
Jordan V. VERIFIED CUSTOMER
Great and quick service despite their busy schedule.
1/15/2025
Linda P. VERIFIED CUSTOMER
Very quick and also noted what would be need at the next visit
1/15/2025
Keith B. VERIFIED CUSTOMER
Yes but I showed up at 7:34 and my car was there until 11:45 Venza 2024
2500 miles I told him I couldn’t get on my phone and log my Venza on .
So I lost 6 months because it goes when I purchased the car . The Car was never registered ( Maria )
Very disappointed
Ethen was helpful
Product Specialist was going to come and didn’t happen good thing I’m a previous Toyota Manager
1/15/2025
Paul S. VERIFIED CUSTOMER
Great job!
1/15/2025
Kathleen L. VERIFIED CUSTOMER
I Lways get excellent and honest service from BAXTER Toyota
1/15/2025
Eric C. VERIFIED CUSTOMER
I had to come in and take the tech for a ride. The issue was obvious and Jordan wasn’t willing to listen to the explanation.
1/15/2025
Robert L. VERIFIED CUSTOMER
Professional, courteous and honest. Very important.
1/15/2025
LYNN P. VERIFIED CUSTOMER
Recall was completed within one hour. Waiting room was comfortable. Only negative was the coffee was a bit old.
1/14/2025
Andrew C. VERIFIED CUSTOMER
Called in the morning and asked if they had availability for today. The receptionists said there were a number of times available all day and I could get the car in as soon as 11:00. I dropped the vehicle off at 11:00 and it took 3 hours to get my oil changed, rotate my tires, and patch a nail in one of my tires. Love service at the dealership but just wish service could be done in a faster time frame.I had a coworker pick me up at 11:00 and I had him drop me back off at 12:00 assuming service would be done shortly. At 12:26 I got the first notification on my Toyota connected service app that my hood had been opened. 1.5 hours after initial drop off. Technicians and staff were friendly and accommodating. If you guys were too busy you shouldn’t have had me come in for the visit.