Cecilia Antal, my sales rep from Baxter Is without a doubt, the best sales rep that I have worked with in buying a car. When I had questions or problems, Cecilia was there to kick the roadblocks out of the road and make my experience of buying a car from Baxters a very pleasant one.
A number of times when I ran into a situation where I needed an answer,
I would simply give Cecilia a call and she was right there with a callback or whatever I neededto get my questions and concerns taken care of. I have already recommended Cecilia to a number of people that asked me how I liked buying a car from Baxter, I told them I had a great experience because I had a sales rep named Cecilia. She really goes the extra mile to help A Customer. Please don’t ever let her quit Working at Baxters.
10/17/2024
Shannon R. VERIFIED CUSTOMER
Friendly good service. Details on my car were documented and I like that. Thank u
10/17/2024
Aaron L. VERIFIED CUSTOMER
Great job as always.
10/17/2024
Lewis W. VERIFIED CUSTOMER
Nate was polite and knowledgeable. I appreciate that my car was thoroughly checked out and I received a price quote before any work was done.
10/17/2024
John C. VERIFIED CUSTOMER
It was a good experience working with Ethan.
10/17/2024
Ed G. VERIFIED CUSTOMER
My visits to the service department are always awesome!
10/17/2024
Sarah W. VERIFIED CUSTOMER
Service was fine, time was fine, the issue was the car wash. The tire cover and a piece of weather stripping on the back right bottom window was loosened. Either the car was not positioned correctly in the wash or the mechanical arms of the wash are improperly aligned. The service representative stated he was going to replace the tire cover, he was not aware the stripping was loose, noticed that in the side mirror when driving.
10/16/2024
Vicki B. VERIFIED CUSTOMER
Everything was great, except the air conditioner was set at the coldest possible setting, and it was a cold day!
10/16/2024
Laura S. VERIFIED CUSTOMER
Nathan was kind, helpful, and professional.
10/16/2024
Jeanne B. VERIFIED CUSTOMER
We keep coming back, because yourstaff always takes good care of us and our Toyota.
10/16/2024
Michael S. VERIFIED CUSTOMER
I did not get updated paperwork or a new windshield sticker. Seems like absolutely nothing was done. Questioning if the tire rotation was actually done.
10/16/2024
Ronald Q. VERIFIED CUSTOMER
Ethan does a great job. Always pleasant to work with
10/16/2024
JASON F. VERIFIED CUSTOMER
The reason I brought in the 2023 RAV4 for services was to fix a tire that had a nail in it causing it to lose air. My appointment was unscheduled, but Elizabeth Kerber (Service Rep) was very professional listen to my issue and got the car into service right away. Toyota technician determined the tire had to be replaced. We purchased the Toyota Wheel & Tire protection plan, so the tire was free. (PROBLEM) - However, during the process of replacing the tire your shop scraped off the black powder coating from the wheel rim. Unfortunately, your shop did not “self report” the issue to me. I found/saw the problem with the wheel and reported it to the shop manager & Ms. Kerber. The shop manager instructed me to bring the car back to your shop to get the Black powder coating fixed.
FYI… This car belongs to JASON F
10/15/2024
Mark R. VERIFIED CUSTOMER
Nate was very helpful
10/15/2024
Ronald Q. VERIFIED CUSTOMER
Ethan does a nice job. Always friendly and helpful.
10/15/2024
DENNIS F. VERIFIED CUSTOMER
I purchased 4 new tires for our 2019 Sienna. With less than 3,000 miles on the new tires, I picked up two screws flattening two each tires. The Road Hazard package & the dealership were as big a “joy” as is possible in my working through this “turbulence”. Thank you.
10/15/2024
Heidi B. VERIFIED CUSTOMER
He was very nice! The total service only took 1 hour and that is amazing! He was very helpful and answered my questions.
10/15/2024
Lisa K. VERIFIED CUSTOMER
Had an appointment oil change took almost 2 hours. Never got a text or service tech talk to me when my car was done. I had to go ask a tech.