That is wonderful Liz was wonderful and yes, I will complete a full survey.
10/15/2024
Kathy N. VERIFIED CUSTOMER
I was happy with the service..even tho I had to get a new tire. !
10/15/2024
Gustavo S. VERIFIED CUSTOMER
Having a loaner car to use while my car was in the shop was the differential for me. With this complimentary service, I can schedule my car’s maintenance much easily as I don’t have to make arrangements for alternative transportation. I will definitely take my car for service again due to this.
10/13/2024
Barbara B. VERIFIED CUSTOMER
Both Ethan and Nick were very pleasant. Service was faster than I expected. Everything is great.
10/13/2024
Michelle F. VERIFIED CUSTOMER
Always good at this location!
10/13/2024
William S. VERIFIED CUSTOMER
Great work Nick
10/13/2024
Connie M. VERIFIED CUSTOMER
A car that has 20 thousands miles and my car is worth $14,000. Small Hybrid or one like my xL Camry. silver light color.
10/13/2024
Joseph R. VERIFIED CUSTOMER
Did a good job of making sure everything was completed in a timely and orderly fashion
10/13/2024
James S. VERIFIED CUSTOMER
Elizabeth was very friendly and helpful. What a great employee you have!
10/13/2024
Kimberly M. VERIFIED CUSTOMER
10:30 - 2 pm time taken for appointment.
For 5000 mile inspection and front brake pads and rotar replaced.
Suspect of being forgotten. Car was washed, but completely dried, with light coat of dust, showing it had been sitting awhile after serviced.
Ethan was busy. Handed me off to New guy for checking out abd paying. It went OK, but I felt your workers are too busy, too stressed,and you need to hire more help.
10/12/2024
Steven A. VERIFIED CUSTOMER
I came in and learned something that made me frustrated with my purchase experience there under the previous management. I became, obviously, a little flustered - so I was a difficult customer. Jonathan handled the situation and me perfectly and always maintained a professional composure. Very impressed!
10/12/2024
JACQUELINE W. VERIFIED CUSTOMER
Thank you
10/12/2024
Larry L. VERIFIED CUSTOMER
Excellent service.
10/12/2024
Yu L. VERIFIED CUSTOMER
Ethan was very professional and friendly. I have been a customer of the Baxter Toyota La Vista for years. This time I had a quite different experience and it was a very positive experience. The device report function and quick updates through short message is very cool and convenient. I really appreciate the services and all your efforts in improvements. Thanks!
10/12/2024
Clint W. VERIFIED CUSTOMER
Ethan is a nice guy and very professional.
10/12/2024
Kathryn B. VERIFIED CUSTOMER
Ethan was really friendly and helpful. I also appreciated that the estimated time was really accurate.
10/12/2024
Natalie N. VERIFIED CUSTOMER
The service was fine, the people are very good. Elizabeth was super helpful. When I made the appointment I was told it was $95, when I went to check out it was $122. No additional services were performed. Elizabeth, God bless her, had a hard time explaining why this was. She is excellent at customer service and gave me $15 off to make up the difference. If the service is $122 make that known, don’t quote me $95. It seems like a little thing but it erodes my confidence in the establishment.
10/12/2024
Terry S. VERIFIED CUSTOMER
Requested my tire pressure to be set at 29 psi, says to do that on work order, vehicle inspection report said set at 29, replaced a TPMS and before leaving dealership asked Nick Smith what pressure system set at he said 29. Just used a gauge to check all my tires ten minutes ago. All at 37 psi
10/11/2024
Ralph R. VERIFIED CUSTOMER
I liked being able to schedule this online . The service was done right away so the wait time was minimal. The waiting area is very pleasant.
10/11/2024
Julia G. VERIFIED CUSTOMER
Ethan was great and went above and beyond.
I had technical questions about the screw and features bit that team was not available and I cannot set up an appointment but instead have to return at a later time and wait for someone to be available.