I really don’t want to do a survey. It did take a few days to get contacted so I am not extremely happy about that. The problem did get resolved which turned out to be a software update that should not be a chargeable event. Toyota has a bad reputation concerning their remotes so they need to offer this service free until there are improvements made.
2/27/2025
Glenn S. VERIFIED CUSTOMER
Always great service
2/27/2025
Karen B. VERIFIED CUSTOMER
We are very happy with the attentive service we received. Thank you
2/27/2025
Jane B. VERIFIED CUSTOMER
Great!!!
2/27/2025
Rob S. VERIFIED CUSTOMER
Great service, helpful staff.
2/27/2025
Andrea B. VERIFIED CUSTOMER
Thank you Nate for making sure my camera was turned back on. I was very satisfied with the wait time today as well.
2/27/2025
DAWN B. VERIFIED CUSTOMER
Jordan was efficient, knowledgable and a pleasure to work with.
2/27/2025
Brooke C. VERIFIED CUSTOMER
Nate was great! I always have a good experience at Baxter!
2/26/2025
Laurie H. VERIFIED CUSTOMER
Polite efficient.. accurate fast and sense I couldn't get a car wash u guys were right on time # cleancar
2/26/2025
Heydi J. VERIFIED CUSTOMER
It was an extraordinary attention
2/26/2025
Ricardo A. VERIFIED CUSTOMER
Thanks Nick Smith
2/25/2025
Sally D. VERIFIED CUSTOMER
Very thorough and courteous!
2/25/2025
Kathleen F. VERIFIED CUSTOMER
Thank you so much for servicing my vehicle today and for helping me to understand the additional services needed at my mileage level. Thank you for your patience and taking the time to answer all my questions.
2/25/2025
Chad C. VERIFIED CUSTOMER
Nate was awesome! I appreciate his help!
2/25/2025
BONNIE L. VERIFIED CUSTOMER
Jordan was very nice and helpful. The gentleman who drove the courtesy car was very nice and pleasant . Thank you.
2/25/2025
Christopher S. VERIFIED CUSTOMER
Above and beyond. Thank you!0
2/25/2025
Pamela S. VERIFIED CUSTOMER
This was an emergency and we were accommodated with swiftness and ease. I called, the service department in the person of Ms. Kerber made the appointment, and everything fell into place. We were able to quickly get the primary situation looked into and get a check taken care of at the same time. All of this is the reason we always visit Baxter for our care care.
2/25/2025
Joseph Z. VERIFIED CUSTOMER
Fantastic
2/25/2025
Kavish K. VERIFIED CUSTOMER
I felt like my service was rushed and kept making me want to come back and get it properly done but it's not worth the time to drive back and forth my attention to detail is where I felt I was let down