Ethan was exceptional. I got my service date wrong but he was able to work with me to get the service done. He provide me with status updates etc.
He was very professional.. his customer service was on point!
Sam
9/18/2024
Debra M. VERIFIED CUSTOMER
Ethan is always helpful…
9/18/2024
Cheryl C. VERIFIED CUSTOMER
Nate provided excellent service.
9/18/2024
Sharon K. VERIFIED CUSTOMER
N/A
9/18/2024
Kristine W. VERIFIED CUSTOMER
They are good young people. They sometimes seem a bit uncomfortable just talking. But they are fine.
9/17/2024
Darryl K. VERIFIED CUSTOMER
The check in was very smooth and the car was done in less than hour.
9/17/2024
Lei F. VERIFIED CUSTOMER
Thank you for making the whole process so simple.
9/17/2024
John L. VERIFIED CUSTOMER
Your service team is second to none. I’ve been coming there a long time and I always wait at my service appointments.
Seriously, they are professional operators, and I really feel appreciated there.
Also, Bob Steinke is a legend. Awesome, caring guy and I would refer anybody I know to him. And he didn’t pay me to say that.
Have a great day.
Nick
9/17/2024
Silvija B. VERIFIED CUSTOMER
Unfortunately, I did not notice until I got home, that the $15 coupon I was asked to bring and hand in prior to service, had not been applied to my invoice. After speaking with Ethan, I now find I must wait “3 to 5 days” to get the refund of the coupon value. There was confusion at the onset that he had no knowledge of said coupon, and only later after I walked through who I handed to and where that person set it down , was the fact that I had the coupon accepted. Disappointing after 10 years being a faithful customer.
9/17/2024
Charles C. VERIFIED CUSTOMER
Very helpful and professional.
9/15/2024
Sean B. VERIFIED CUSTOMER
Great service, I will work with him again.
9/15/2024
Antonio S. VERIFIED CUSTOMER
Great service from Nathan! He was extremely helpful and empathetic!
9/15/2024
Anne P. VERIFIED CUSTOMER
:)
9/15/2024
Jennifer P. VERIFIED CUSTOMER
Nick was amazing!!
9/15/2024
Mary W. VERIFIED CUSTOMER
I’m traveling across country and called a few days ago to make an appt for service. Received top notch service on the phone and in person. Thanks for your help.
9/15/2024
Karen L. VERIFIED CUSTOMER
The Service men did a awesome job my car feel like it new. Thanks you ???? something for a great job! Thanks Nate for great customer service and support and feedback. Thank you Baxter Toyota!
9/14/2024
Mark G. VERIFIED CUSTOMER
Nick was awesome
9/14/2024
Paulsen Building. VERIFIED CUSTOMER
Didn't rotate my tires
9/14/2024
Rebecca L. VERIFIED CUSTOMER
I would have been happier if the part wasn't on back order and my vehicle could have been repaired today. However, I was totally pleased that my car was worked in today (I was a drop-in) and I know it's safe to keep driving it until the part is available.