Ethan was helpful, knowledgeable and efficient, with the service I received. I didn’t feel rushed or left feeling uncertain about anything or the process of getting my vehicle repaired.
5/24/2024
Svetlana M. VERIFIED CUSTOMER
Ethan Feist was very professional and helpful. Car service was done in a timely manner. Pleased with the service. Thanks!
5/24/2024
Timothy C. VERIFIED CUSTOMER
Fast, polite, and great service!
5/24/2024
Shirley O. VERIFIED CUSTOMER
They have always been great when I have taken my car in. Very polite and helpful.
5/24/2024
Elizabeth M. VERIFIED CUSTOMER
Fast and friendly service. Thank you
5/24/2024
Paul B. VERIFIED CUSTOMER
I had a 6:30 am appointment. Great experience and service. But it took 90 minutes. Nate was very apologetic- which I appreciated - but didn’t anticipate the first appointment of the day to take that long.
5/24/2024
Lori H. VERIFIED CUSTOMER
Nick was great
5/24/2024
Michael G. VERIFIED CUSTOMER
I wish that when I called saying I had a triangle with an exclamation point they would have let me know that there were different colors. I would not have it towed in for a yellow warning light if I had known that it was just a service indicator.
5/23/2024
Darryl K. VERIFIED CUSTOMER
I got in and out in a timely fashion.
5/23/2024
Scott D. VERIFIED CUSTOMER
Toyota care visit
5/23/2024
Larry K. VERIFIED CUSTOMER
Nick answered all of my questions. It was a pleasure meeting and working with him.
Overall....Outstanding!
5/23/2024
David B. VERIFIED CUSTOMER
Was told service would take an hour...took a but over two. Happened last 3 times I've been there. Thankfully my prepaid tire rotation oil changes are used up. I can now go a place that gets it done when they say they will. I was not a drive in..I have a reservation. My previous service at baxter Ford was unfailing on the maintenance appoints. Don't know what happened tobaxter toyota
5/23/2024
Cindy G. VERIFIED CUSTOMER
The attention to the customer, not just me, was unparalleled. This is very appreciated especially during a time where it’s hard to find good customer service. They were helpful, knowledgeable and attentive.
5/23/2024
Mary R. VERIFIED CUSTOMER
I was told by your staff “ we rotated the tires so your tire(with the nail in it would be on the back. It’s safer for you if you get a flat” I’m disappointed you didn’t have the tire to replace mine that was needed. I then took my car to discount tire and they said, in regards to the nail in my tire and what you said “the opposite is true. If you’re going to have a flat you want it to be a tire in the front. You’d have more control”. Thought you needed to hear that.
5/23/2024
David M. VERIFIED CUSTOMER
Nate is a nice guy kept me informed thru the whole process. Definately knows his stuff. Fair and honest told me what they could fix and what they couldn't. He's an asset to your team. He's one who could move up the ladder in any organization.
5/23/2024
Sesan O. VERIFIED CUSTOMER
The service was good and I always love it there.
5/23/2024
Dustin P. VERIFIED CUSTOMER
An oil change and tire rotation should not take over 2 hours. People's time is valuable.
5/23/2024
Paul L. VERIFIED CUSTOMER
Ethan is a good service representative. I like working with him.
5/23/2024
Scott D. VERIFIED CUSTOMER
Tech did not identify our issue with a back fire sound when we let off the gas pedal. Would like a tech to ride with me to get the vehicle to duplicate the issue. I want to make sure this is documented in order to make sure this happened before warranty
5/22/2024
Paul G. VERIFIED CUSTOMER
I was very pleased that they found the problem further than I expected hopefully it will be okay for awhile