Ethan did a great job and put us in touch with another tech support person who reviewed with us outreach display screen and how to access different apps. He was very good! Thank you!
5/22/2024
Forrest J. VERIFIED CUSTOMER
Service was excellent very happy with the process and the trust. Of the service writers and quality of work
By the technicians
5/22/2024
Gary S. VERIFIED CUSTOMER
Thank you for all your help. Keeping my car running in good shape. Good service people are hard to find. Thank you. For my car running tiptop shape
5/22/2024
Shane G. VERIFIED CUSTOMER
I am extremely disappointed with the service provided. I brought my vehicle in to repair a sunroof that would not close. During the repair, the technician broke a seal of some sort on my windshield. I was contacted by Chance about this issue in which he stated the windshield needed to be removed to replace the seal. There was a small crack at the base of the windshield which was not a bother to us at all because of its location. Chance then contacted me and said they could not replace the seal because the windshield was cracked and was asked to buy a new windshield. 1.) I did not break the seal the technician did. I agreed to pay for half of the windshield (regretting that now.) On 5/20 I was contacted to pick my vehicle up. I show up and of course test the defective sunroof and it literally falls apart. There is black grease prints all over the header of my car, there’s a door ding on my passenger rear door, and the car was absolutely filthy. I should be completely comped for this whole mess. I took my car because I trusted it would be In good hands. Cars are not cheap and I expected better from a reputable dealer. Shane G
5/22/2024
Marilyn K. VERIFIED CUSTOMER
Thank you for your promp6 and polite service
5/22/2024
Steve N. VERIFIED CUSTOMER
Chance Salter set the standard for excellent customer focus, communication, and positive attitude.
5/22/2024
Rita R. VERIFIED CUSTOMER
Nate was very professional,civil and helpful! He gets an A plus! Thanks a million! Rita
5/21/2024
Bernadine C. VERIFIED CUSTOMER
Would be nice to have snacks to go with the coffee ????
5/21/2024
John M. VERIFIED CUSTOMER
Nick was very professional and everything during the checking and checkout was outstanding.
5/21/2024
David W. VERIFIED CUSTOMER
Always great cars and great service
5/21/2024
ORA R. VERIFIED CUSTOMER
Got there early and left before my appointment time started.
Very happy.
Nick was professional and a joy to work with
5/21/2024
Christine P. VERIFIED CUSTOMER
Appreciate thorough review of all systems. Prompt and let us know status of services.
5/21/2024
Gary G. VERIFIED CUSTOMER
Everything was great
5/21/2024
Mary G. VERIFIED CUSTOMER
Nate is always friendly, professional, knowledgeable, and kind. Thanks for taking great care of my Corolla!
5/21/2024
Madison S. VERIFIED CUSTOMER
The guy who helped me named Paul had a very arrogant, and condescending tone while talking to me. I felt as if he was treating me as a dumb girl that does not know anything about cars. When I first made this appointment Toyota had personally called me to make an appointment, because they were running a $50 oil change special. When I got there Paul told me it was going to be $120. This honestly made me feel like he was trying to scam me. I did pay the $50 in the end, but this was the worst experience I have ever had at Toyota.
5/21/2024
Alichia P. VERIFIED CUSTOMER
I was not offered the $195 service agreement option when I came in Sat for service. That resulted in me overpaying. Can I now apply agreement #37347608 to cover that service?
5/20/2024
Kathlyn S. VERIFIED CUSTOMER
Every thing went very smoothly
5/20/2024
Mark Z. VERIFIED CUSTOMER
Discount for Veterans keeps getting overlooked. The last two trips in have been missed and the Service Tech. says I'll make sure the Discount gets on your next service. But never does. Does that mean I get a double discount on my next service? I won't hold my breath.
5/19/2024
Steven C. VERIFIED CUSTOMER
Quick
5/19/2024
Justin M. VERIFIED CUSTOMER
Paul could not have been more transparent and honest. Excellent work!