Very courteous and knowledgeable about vehicles. Great guy ????????
5/17/2024
Barbara B. VERIFIED CUSTOMER
Service advisor seemed ignorant all through conversations. Did know if new Toyotas have a different system. Didn't know what light is check oil or engine. Don't you have to go to auto mechanic school to be in the position of service advisor? I would think they would know simple things like that. Other advisors from another Toyoto here in Omaha do. Also I told him what happened and the comment that was on my dash. He looked like he saw a ghost. He shook his head and said I don't know what that would be. I didn't expect him to know but he sshouldn't he of put that on the work order so they can check into it. He also said he couldn't diagnose it! I didn't ask him to. Just wanted him to know what was wrong and pass it on. I had a real nice experience buying this vehicle from Baxter. I sure hope I get better customer service next time.
5/17/2024
Bob R. VERIFIED CUSTOMER
Professional and courteous staff.
5/17/2024
Michelle H. VERIFIED CUSTOMER
Nate is always very helpful, kind , explains everything with patience, helpful and overall and outstanding employee!!:)
5/17/2024
Mckenzie B. VERIFIED CUSTOMER
Service was fast, efficient, and staff was extremely friendly :) they’re amazing!!
5/17/2024
Reid C. VERIFIED CUSTOMER
Ethan is awesome! Super personable, considerate and very helpful. Went out of his way to assist me and explain things. Will definitely continue to have my car serviced here.
5/17/2024
Anne L. VERIFIED CUSTOMER
I really liked the gentleman I worked with today (Nick). He was terrific.
5/17/2024
Chad M. VERIFIED CUSTOMER
All was completed in a timely manner with thorough inspection report.
5/16/2024
Emily P. VERIFIED CUSTOMER
Nate was courteous and professional and helpful.
5/16/2024
Melinda S. VERIFIED CUSTOMER
The advisor was great. I just don’t understand why it takes 2 hours to do an oil change when I make an appointment ahead of time.
5/16/2024
Joshua P. VERIFIED CUSTOMER
Thank you guys very much. You guys took care of me in a timely manner and I appreciate it.
5/16/2024
JAMES B. VERIFIED CUSTOMER
I was impressed with the way the service was done.
5/16/2024
Vivian G. VERIFIED CUSTOMER
Chance is a great representative for Baxter. He was very helpful and easy to work withm
5/16/2024
Jill O. VERIFIED CUSTOMER
Great job!
5/16/2024
Kathryn O. VERIFIED CUSTOMER
Very nice interactions with everyone I spoke to that worked there. We were well taken care of from start to finish.
5/15/2024
James D. VERIFIED CUSTOMER
Happy 4Runner driver
5/15/2024
John F. VERIFIED CUSTOMER
Took too long...
5/15/2024
Pamela D. VERIFIED CUSTOMER
The Guys at Baxter are always attentive and helpful!
Customer service is above and beyond. If only other businesses could take the same course your people do everyone would be happier!
5/15/2024
Brent S. VERIFIED CUSTOMER
Ethan did a great job from beginning to end and had very great communication throughout the whole process. Unlike other dealerships I’ve been to in the past.
5/15/2024
Jeffrey S. VERIFIED CUSTOMER
Done on time and washed! Nick was very friendly to deal with.