I pray everyday about things in my life.
When my car was sending me messages about service required I called Baxter right away. I didn't have an appointment, but just advised that I could take a chance to get in if I was patient. Paul Stonebraker was the young man that handled my paper work at the desk. He saw to it that the proper work was done on my Highlander, even arranged for a complimentary ride to Creighton Dental Clinic and back for my afternoon appt. He made sure that I received $15 off my bill from the coupon that was sent to me. He made sure that I knew about a couple maintenance issues that were coming due and everything was handled in a timely manner. It is good to know, as a recent widow, that Baxter and their employees like Paul are trustworthy, kind, and helping me along this journey. Thank you
5/14/2024
Scott K. VERIFIED CUSTOMER
6:30 am oil change took over 2 hours
5/14/2024
Todd K. VERIFIED CUSTOMER
95% perfect. Tires were part of my service but the tire light was not reset and the spare was not checked. I notified the team and they took care of it right away.
5/14/2024
Vicki O. VERIFIED CUSTOMER
Very professional and prompt
5/14/2024
Kristi S. VERIFIED CUSTOMER
Everyone was wonderful!
5/14/2024
Donnie J. VERIFIED CUSTOMER
Very professional and attentive
5/12/2024
Tracy H. VERIFIED CUSTOMER
Nate was friendly as always! Thank you for being open on a Saturday!
5/12/2024
JOHN G. VERIFIED CUSTOMER
They did a great job and service for me
5/12/2024
John C. VERIFIED CUSTOMER
In the basket 31-year-old service rider was very good. I think the price for an oil change in a tire rotation. Courtesy tire rotation. It's way too high.
5/12/2024
Patrick M. VERIFIED CUSTOMER
The advisor was knowledgeable and very friendly. He knew I had a work call and made sure I was out in plenty of time to make it while still getting my issue resolved.
5/11/2024
Teri W. VERIFIED CUSTOMER
Was super helpful.
5/11/2024
Tanya M. VERIFIED CUSTOMER
Ethan did an amazing job! He was polite and knowledgeable and the vehicle was done even before it was promised !
5/11/2024
Jisela O. VERIFIED CUSTOMER
YOU WERE TEXTING THE WRONG PERSON. TAKE ****-****-xxxx OFF THE LIST.
5/11/2024
Connie P. VERIFIED CUSTOMER
Nate is fantastic & very professional. Connie & Steve Povich.
5/11/2024
Eric W. VERIFIED CUSTOMER
Nate went above and beyond
Great job Nate
5/10/2024
Jillian T. VERIFIED CUSTOMER
Took over 2 hours to Change oil and rotate tires while I waited for the vehicle.
5/10/2024
James C. VERIFIED CUSTOMER
Always great service.
5/10/2024
Denny C. VERIFIED CUSTOMER
Easy in, easy out -- job well done!
5/10/2024
Ron S. VERIFIED CUSTOMER
I thought I was kept informed with everything that was being done with my van.