Outstanding
Nick kept me informed with the progress
Hoping for happy driving this summer
5/3/2024
Edward M. VERIFIED CUSTOMER
This was a Toyota recall… assume it was fixed correctly
5/3/2024
Susan D. VERIFIED CUSTOMER
I have always been extremely satisfied with your service and all your service experts and technicians. I have been a client with your dealership for many many years
5/3/2024
Frances S. VERIFIED CUSTOMER
I have enjoyed working with Chance Slater.He is a fine, upstanding and knowledgeable Service Rep. A definite asset to Baxter Toyota Corporation.
5/3/2024
Douglas K. VERIFIED CUSTOMER
First Class
5/3/2024
Deborah S. VERIFIED CUSTOMER
Disappointed it took one hour and a half for an oil change that I had an appointment for. Ethan was very professional and apologetic.
5/3/2024
Walter C. VERIFIED CUSTOMER
Give a better time estimate on the service provided. Don’t say an hour when it is two.
5/3/2024
Joann Z. VERIFIED CUSTOMER
When we bought our vehicle about 2 years ago the front panel was loose and was supposed to be fixed. It still is loose and Baxter will not stand behind the problem. My van is 13 years old and not sure we will shop at Baxter again
5/3/2024
Linda M. VERIFIED CUSTOMER
A 2024 RAV4–5000 mile maintenance check and it took over 2 hours!! Something is wrong with scheduling.
5/2/2024
Ralph M. VERIFIED CUSTOMER
the service took way too long
5/2/2024
James F. VERIFIED CUSTOMER
Service was more than 2 hours late. I had to make alternate arrangements to get my kids from school as a result. It increased my stress levels and actually caused issues with 2 of my kids as well. I was told at 10:30 that the car would be ready by 12:30. It was after 2:30 when I was notified it was done. If 12:30 wasn’t a reasonable estimate I would’ve liked to have known that as soon as possible. I had to call a few different times to get a status update. Once no one answered and the line disconnected. Another time I was on hold for almost 10 minutes. I had a rough experience today.
5/2/2024
Elizabeth K. VERIFIED CUSTOMER
Always appreciate service received from Baxter. Today we were given good info on what was being done and received a good report. Also told what to expect next. Thank you Nick ????
5/2/2024
Joyce U. VERIFIED CUSTOMER
Excellent service by all as usual.
5/2/2024
KEITH B. VERIFIED CUSTOMER
Chance is great
5/2/2024
Baylen F. VERIFIED CUSTOMER
Great service!
5/2/2024
Margaret B. VERIFIED CUSTOMER
I could not have asked for better service from Nate.