Bobbie was kind, professional and clearly explained services. She communicated with us prior to work moving forward. She is the best. Our service technicians, Ronnie and Frank, were the best too.
2/15/2024
Izeal B. VERIFIED CUSTOMER
Good and quality service, well done.
2/10/2024
Edward B. VERIFIED CUSTOMER
Great friendly staff
2/10/2024
Keith B. VERIFIED CUSTOMER
Customer service is amazing now! I am very happy with bringing my business to Cocoa Ford. Would dream of going anywhere else
2/9/2024
Rafael S. VERIFIED CUSTOMER
The team that assisted me ( Bobby, the young man that installed the wiper blade ( I’m sorry that I forgot his name and it looked like he knows the gym and Ryan’ your new Service Manager we Professional, has good active listening skills and had great smiles!
That’s what I call Service!!!!!
I rate this experience with 25 Stars!!!!
2/7/2024
Cindy D. VERIFIED CUSTOMER
Service above and beyond!
2/2/2024
James R. VERIFIED CUSTOMER
Good work....
2/1/2024
Joseph Anthony. VERIFIED CUSTOMER
All OK
1/31/2024
Thomas F. VERIFIED CUSTOMER
After my oil change I prefer to have a list showing check marks next to all of the fluid levels and other systems checked by the mechanic. Has Cocoa Ford done away with this report???
1/27/2024
Patrick S. VERIFIED CUSTOMER
He was great gave us update step by step
1/20/2024
Vivian P. VERIFIED CUSTOMER
They failed to reset system check message on dashboard which resulted in me not being aware of gas left in tank After much frustration and research I figured it out myself Only to gimd our I had FOUR miles left before I ran out of gas
I was LIVID
1/19/2024
Bob S. VERIFIED CUSTOMER
My pleasure!
1/19/2024
Russell W. VERIFIED CUSTOMER
Was charged for oil I didn't use, did not change fuel filters as discussed and as prescribed by ford maintenance schedule.IM NOT HAPPY
1/15/2024
Monty Paul. VERIFIED CUSTOMER
Bobbie did a great job handling my truck getting serviced. Very kind and courteous
1/12/2024
Nicholas Robert. VERIFIED CUSTOMER
Bobbie was kind and helpful. Technician/work was poor. I was there 2 hours for a SCHEDULED oil change and tire rotation.
Disappointed once again.
1/12/2024
Susan W. VERIFIED CUSTOMER
I was extremely satisfied with Bobbie Pope’s handling of my service experience she helped me on January 10th. Bobbie was professional, knowledgeable and very helpful.
1/11/2024
Maryland Kay. VERIFIED CUSTOMER
Bobbie did a great job and kept me informed.
1/9/2024
Robert H. VERIFIED CUSTOMER
Thank you for your great service.
1/5/2024
Donna Marie. VERIFIED CUSTOMER
Bobbie Pope was outstanding! She had terrific energy and was very warm, friendly, and kind. She made my visit today a wonderful experience. Thank you.
1/5/2024
Darlene H. VERIFIED CUSTOMER
Ever was good. Bobbie was very nice. It was nice to see some old friends.