Sarah is very good at listening and getting the tasks at hand correct. FYI.. I have been going to Toyota at Colorado Springs for 25 years. Originally owned by Mr Miller. Dan Moran has always been great with my family and was very sad that he left. But he returned and I am aware he is back at Service Manager. When Dan left, I started going to the north Colorado Springs location. They took care of me very well but your location is way closer. Although I do not care to go to the shop, it is good to know that I will be taken care of.
3/11/2025
Tanya L. VERIFIED CUSTOMER
He was very nice and efficient! I’ll be bringing my car back here for service!
3/11/2025
Olivia P. VERIFIED CUSTOMER
Sarah has helped me several times at the dealership and every time, she makes me experience a positive one.
3/11/2025
Ann J. VERIFIED CUSTOMER
Strather Shaw was very helpful.
3/11/2025
Zachary B. VERIFIED CUSTOMER
Excellent and expedient service
3/11/2025
Alan W. VERIFIED CUSTOMER
tiptop customer service like always. The customer service is why we keep coming back.
3/11/2025
Gloria G. VERIFIED CUSTOMER
Your service for my Toyota has always been wonderful!
3/11/2025
Rina S. VERIFIED CUSTOMER
The representative was very informative and helpful.
Thank you.
3/11/2025
Kurt H. VERIFIED CUSTOMER
Very helpful...
3/10/2025
Jesse M. VERIFIED CUSTOMER
Dropped car off at 930 and didn’t hear a thing until 5 hours later in which I received an approval quote for over 5,000 dollars through text in reference to an oil issue that we haven’t noticed. No explanation, and questions in reference to the issue at hand. Maybe this issue needs addressed but at what point does a simple call and explanation of an issue deserve a call or explanation? All that was stated by service rep is “they recommend what they see”. I check oil frequently and we are not noticing a loss of oil or related issue. Does someone have an oil problem with losing oil or is this something that doesn’t involve losing oil? What is the price point for a curtesy call and professional explanation ? We always come to Toyota and will continue but this was a first. No call to me wanted unless there is a better explanation. Thank you.
3/9/2025
Sharol M. VERIFIED CUSTOMER
Great job Jim!
3/9/2025
Andrew M. VERIFIED CUSTOMER
Everything happened on time.
3/9/2025
Thomas S. VERIFIED CUSTOMER
Great job
3/9/2025
Gabriel G. VERIFIED CUSTOMER
Sarah Massanou was amazing and kept me updated and has amazing customer service skills. It was a pleasure having her as my service tech.
3/9/2025
Sharon T. VERIFIED CUSTOMER
Kevin is ALWAYS helpful and shares great customer service. He is truly an asset to your dealership. Thank you!
3/9/2025
Viridiana H. VERIFIED CUSTOMER
Ashley was very friendly and kind. I look forward to working with her again!
3/9/2025
Kyle F. VERIFIED CUSTOMER
Whole team was great, really happy with repairs Jim kept me updated with what was going on regularly and I appreciated that.
3/9/2025
Robin A. VERIFIED CUSTOMER
Randy was the best. Very attentive and understanding to our situation. Toyota don't lose a quality employee like Randy.
3/9/2025
Puja A. VERIFIED CUSTOMER
Ms. Ashley was very helpful and polite.
3/9/2025
Mustafa K. VERIFIED CUSTOMER
Great customer service and professional techs , Ms Sarah is the best front desk/ advisor she is really taking care of the customers