One of the items recommended ( valvoline foam air cleaner ) I had never heard of nor did I understand the purpose. I declined it but it would have been appropriate for someone to actually call me to go over the recommendations. Texting is fine to a point but sometimes an actual call is more informative.
6/19/2024
Ian D. VERIFIED CUSTOMER
Randy Lee went above and beyond to take care of me today. He found clips for a mud guard that was starting to fall out. Thanks so much Randy!
6/19/2024
Cindy C. VERIFIED CUSTOMER
Everything seems fine.
Thank you
6/19/2024
Patricia M. VERIFIED CUSTOMER
Randy did a fantastic job!
6/19/2024
Walter D. VERIFIED CUSTOMER
I give Scott FIVE STARS. Excellent customer service
6/19/2024
David R. VERIFIED CUSTOMER
Excellent service!
6/19/2024
John J. VERIFIED CUSTOMER
Ashley was great! It was a very good experience.
6/19/2024
Daniel R. VERIFIED CUSTOMER
Scott was very courteous professional and did exactly what he said he would do
6/19/2024
Sarah I. VERIFIED CUSTOMER
Spending money is rough, especially unexpectedly, but I trust that Scott and the crew are doing what's best for me and my truck.
6/19/2024
Cindi M. VERIFIED CUSTOMER
Excellent service and very thoughtful.
Thank you
6/19/2024
Rowena C. VERIFIED CUSTOMER
Very helpful
6/18/2024
Joy S. VERIFIED CUSTOMER
Waited two hrs and tires did not get balanced.
Other issues found, but he stated no time to see why or where I had an oil leak. Need to come back and keep an eye on it.
6/18/2024
Jody B. VERIFIED CUSTOMER
Nick was very professional throughout this service experience at Toyota of Colorado Springs. This was a second visit to finish a job, (some parts had needed to be ordered) and I had several questions upon intake. At no time did I feel he was rushing me, even if I was impacting the start to his day! He was friendly, professional, and thorough and a pleasure to work with throughout the process. And I felt he, his colleagues, and the organization as a whole, went out of their way to give me exceptional service and a very good value. This is a new car to us, and it is a nice feeling to start off with this support and service. Thank you.
6/18/2024
Jordan L. VERIFIED CUSTOMER
Scott is too legit
6/18/2024
Louise A. VERIFIED CUSTOMER
Thanks for the friendly, efficient service.????
6/18/2024
Janice M. VERIFIED CUSTOMER
JP is absolutely wonderful! He makes sure you are updated on what is going on and that you are totally satisfied with your service. I am totally happy with him and his team!
6/18/2024
Alyssa K. VERIFIED CUSTOMER
Nick was tremendously helpful even though we had some hiccups. He communicated well and kept us in the loop and worked hard to make everything right. We appreciated his help!
6/18/2024
Kelly F. VERIFIED CUSTOMER
JP is always very friendly and is easy to work with.
6/18/2024
Thomas S. VERIFIED CUSTOMER
Great customer service rep took care of my needs
6/18/2024
Dexter Y. VERIFIED CUSTOMER
JP was thorough in his inspection for leaks to the seal for transfer case and also a possible oil leak. He provided an honest assessment there were no leaks and avoiding unnecessary repairs. He kept me updated on the status of the repair. He provided excellent customer service. He is a great representative for Toyota and their service. I will request for JP on future services for my two Toyota vehicles.