Ray was terrific and helped me and my fiancé out soo much… only complaint I have is after buying the vehicle the day I brought it home my fiancé noticed a chip in the windshield that I didn’t notice nor was I told about in the dealership
6/11/2024
Craig S. VERIFIED CUSTOMER
Ashley was awesome. A pleasure.
6/11/2024
Amiee S. VERIFIED CUSTOMER
Ashley was very professional and a pleasure to deal with.
6/10/2024
Monique L. VERIFIED CUSTOMER
Had to wait for two and a half hours for a oil change, to see my vehicle move for maybe 20 minutes from where they had park to be lie as the vehicle was in the lift when was actually parked by the entrance, and the request of a cabin filter change that was asked when I did the check-in was not completed
6/9/2024
Mark S. VERIFIED CUSTOMER
Ian and your team did a great job!
6/9/2024
David G. VERIFIED CUSTOMER
I am satisfied with service I received, but not satisfied with a 2 week wait to get an oil change, or leaving the car for a full day on a roll up. I like Toyotas, if you have access to such records you will see that this is third one which I purchased new. However, if I cannot get my cars serviced on a reasonable schedule it makes it unlikely I will by another. I also own a Subaru which has comparable price, safety, reliability, and efficiency to equivalent Toyota offerings. By contrast I can drive up and get an oil change in an hour. I have spoken to a couple of people at the dealership before about this, and I do not intend to repeat myself another time. Please don’t bother to call.
6/9/2024
Renee D. VERIFIED CUSTOMER
Ian was great...knowledgeable & accessible.
6/9/2024
Ryan B. VERIFIED CUSTOMER
Thank you for recognizing when you make a mistake and making it right.
6/9/2024
Makaela L. VERIFIED CUSTOMER
Thank you for helping me with my new vehicle! Daniel helped to make this happen with minimal stress and took great care of me. I love my new car, Thank you Toyota :)
6/9/2024
John L. VERIFIED CUSTOMER
Nick was patient and helpful, as I explained the problem; the mechanics were thorough and quick to resolve the issue. Great service!
6/9/2024
Julian M. VERIFIED CUSTOMER
I was very impressed with the service and professionalism of Mr. Ferracciu and the rest of the dealership's staff and mechanics. I've been a customer with this dealership since 2019, and I have always been pleased with mechanical and customer service.
6/9/2024
Scott K. VERIFIED CUSTOMER
If you lowered your prices, I would probably get more services for my car. i.e., $70 to replace a rear wiper blade is kinda not realistic.
6/9/2024
Gabriel P. VERIFIED CUSTOMER
Everything was great, appreciated the updates from the salesman. The detailers did forget some spots, there was old food / sticky stuff in the parking brake boot.
6/8/2024
Hope R. VERIFIED CUSTOMER
As a customer, I had the pleasure of working with Ashley Malcolm, and I couldn't be more impressed. She is incredibly positive and personable, making every interaction enjoyable. It's clear she takes immense pride in her job and represents the Toyota company exceptionally well. Ashley's dedication and enthusiasm are evident in every aspect of her work, making my experience with Toyota outstanding. I highly recommend her for anyone seeking top-notch service and a great customer experience.
I had a great experience with Axle! He was quick to greet me and even remembered that I had been in for a service on my 4Runner just a week ago. His attention to detail and excellent customer service made my visit smooth and pleasant. Highly commend Axle for his professionalism and friendly demeanor!
6/8/2024
William D. VERIFIED CUSTOMER
Actual cost came in $300 under estimate since the front rotors were able to be turned instead of replaced. Great news!
Very satisfied with cost and quick service.
6/8/2024
Dave B. VERIFIED CUSTOMER
This brake job isn’t safe. I’ll be in first thing in the AM.
6/8/2024
Barry B. VERIFIED CUSTOMER
Great service
6/8/2024
Roselia C. VERIFIED CUSTOMER
Excellent customer service
6/8/2024
Joseph W. VERIFIED CUSTOMER
Nick is incredibly helpful and kind. He made sure all my questions got answered and my requests filled. I look forward to scheduling my next service with him!