Randy made everything easy and kept me updated at all times plus explain all future work that will be needed , great job
5/21/2024
Brian G. VERIFIED CUSTOMER
Was there for near 3 hours for an oil change. I was told when I got there that they were running behind and my oil change could take up to an hour and a half. No problem. After an hour and a half I walked to the service desk to ask about the status of my truck only to learn they hadn’t started on it yet. I was told at that point it would be done in approximately 45 minutes but they didn’t pull my truck into the garage to work on it for another 45 minutes. I could have been told earlier that they were falling further behind and I would have rescheduled. I was glad they got it done but a little disappointed that it wasted much of my day.
5/21/2024
Belinda G. VERIFIED CUSTOMER
JP was great to work with. Very pleasant for the end of day!
Thank you JP
5/21/2024
Mary C. VERIFIED CUSTOMER
Toyota was very accommodating and Nick was outstanding.
5/21/2024
William M. VERIFIED CUSTOMER
Nick was excellent
5/21/2024
Cheryl W. VERIFIED CUSTOMER
Completely satisfied with the work on my vehicle
This is the second time with JP
He always explains everything thoroughly and answers my questions
Completely Abbey with the entire experience
5/21/2024
Richard P. VERIFIED CUSTOMER
Friendly, organized and efficient service. Thank you
5/21/2024
Edgardo M. VERIFIED CUSTOMER
Great service and a great staff
5/21/2024
Karen R. VERIFIED CUSTOMER
I came in at 11:45 a.m. for a 12:00 appointment. All I needed was an oil change and rotate the tires. I waited in the lobby. They came out to get me at 1:40 p.m. My time is valuable.
5/21/2024
Judy A. VERIFIED CUSTOMER
????
5/21/2024
Marjie P. VERIFIED CUSTOMER
Scott was great
However, though he warned me it could take 1 1/2 hours, it was closer to 2 hours which seems like a lot!!
5/21/2024
Caral S. VERIFIED CUSTOMER
She did a good job !
5/21/2024
Mary Jo. VERIFIED CUSTOMER
Great service
5/21/2024
Steven W. VERIFIED CUSTOMER
Was disappointed that a staffing shortage resulted in a delay in getting the car serviced today. I planned to wait at the dealership, but when hearing the car would not be ready for 2 hours, I called my wife and she picked me up to go shopping. I returned to the dealership at the 2 hour mark, but the car wasn’t ready for another 1/2 hour. Disappointing, but I understand these things happen.
5/21/2024
Debra F. VERIFIED CUSTOMER
Pleasant friendly service
5/21/2024
Brian E. VERIFIED CUSTOMER
Nick is awesome. Definitely took care of me quickly and professionally.
5/21/2024
Reynette F. VERIFIED CUSTOMER
JP is great and always has my best interest at heart. Thank you for the great service!
5/21/2024
Paul V. VERIFIED CUSTOMER
Scott is a real asset to your organization. I have great confidence in him and feel he truly values the customer relationship.