JP is an outstanding service writer! He and his'team' are awesome!..his professionalism and attention to detail is why I have chosen colorado springs toyota to service my truck!
4/27/2024
Alice B. VERIFIED CUSTOMER
Great setvice
4/27/2024
Matthew M. VERIFIED CUSTOMER
JP was excellent, kept me informed on the status and on completion.
4/26/2024
Danielle S. VERIFIED CUSTOMER
He did an excellent job and was super fast!
4/26/2024
Robert W. VERIFIED CUSTOMER
Excellent job
4/26/2024
Constance H. VERIFIED CUSTOMER
Scott is the best!!
4/26/2024
Adam M. VERIFIED CUSTOMER
The service I received was excellent. Scott and the Toyota team went above and beyond. Made a difficult situation easy. This service makes me want to continue purchasing vehicles through this Toyota dealership because I know they will take care of me
4/26/2024
Herb M. VERIFIED CUSTOMER
JP was very focused on providing excellent customer service, and he ensured that all of my questions were answered and that the prices were good. Great job!
4/26/2024
Don H. VERIFIED CUSTOMER
Dan&Scott and their team,at the Colorado Springs Toyota branch,are great,they always go above and beyond the call ,on customer service and their technicians are awesome,I will always use the on all my Supra needs,thanking y’all for being the best you can be,I appreciate and recommend them,to anyone who has a Toyota!!!’
4/26/2024
Wutthiphat B. VERIFIED CUSTOMER
Very good Thank you
4/25/2024
Denise S. VERIFIED CUSTOMER
I appreciated the efforts the service writer went to to service my car and keep it affordable. I had tried to make arrangements to leave it for a week last week, being out of town but the receptionist told me she didn’t think they could get to my car in a week. When I arrived she had not noted that it was for a 120,000 mile service. First call should be as good as service writer.
4/25/2024
Amy R. VERIFIED CUSTOMER
The service department was busy when I arrived for my appointment. I got out of my car pretty quickly since I knew I was going to stay a little while. Usually, I am greeted right away, but I was probably too fast getting out. A gentleman greeted me inside who I believe was a manager. I forgot his name, but he was very courteous. He quickly discussed my situation with Nick who helped me initially. The service technician, Matt (hope that is correct) rode along with me to help detect the noise I was hearing. I decided to wait since I was getting an oil change too. It was unknown at the time if I would need a loaner. But, Josh and Ashley made sure I was all set if it was needed. After the technician addressed the problem and tested the vehicle, the noise was gone. I was also informed my battery was testing low, so I decided to replace it. They did that pretty quickly. Ashley kept me informed throughout the whole process. I really like all of the available desks/tables and seating. I was able to finish a little work while I waited. As always, it was a great experience today! Thanks everybody! You Rock!!
4/25/2024
Matthew C. VERIFIED CUSTOMER
Randy was awesome. Parts, not so much. I ordered tires to be installed. Tires were not at the dealership. I ordered the tires 2 weeks in advanced. I used a coupon book that I purchased for the oil change a while back, which was fine. I won't be back to this dealership for service again. I was considering buying another brand new Truck from this dealership, but now, not a chance.
4/25/2024
Georgina L. VERIFIED CUSTOMER
Scott always goes out of his way to help me when I bring my vehicle in for servicing. It is always a good experience.
4/25/2024
David K. VERIFIED CUSTOMER
Excellent service. Everything was exactly as promised. Thank you
4/24/2024
Sergio J. VERIFIED CUSTOMER
Single oil change prices make it less cost effective to have dealership do it and no value for money. Ever since new ownership not even an option given for packages or some type of discount. Not sure I will bring vehicle back to pay more for Toyota name with no added value for cost.
4/24/2024
Cynthia P. VERIFIED CUSTOMER
Ian was great — very professional yet also friendly.
4/24/2024
Londell A. VERIFIED CUSTOMER
Everything and everyone were great. Tell them thank you.
4/24/2024
Christopher H. VERIFIED CUSTOMER
Your guy JP. Don’t lose him. Seriously, he makes the experience with your service dept is awesome. Don’t lose JP’