Randy really helped getting the work authorized from Toyota. Even though I did not need it, it was really nice to get an offer of a loaner car since the truck was going to be in over the weekend. Just wish they would wash the cars when it was serviced like dealerships used to.
1/23/2024
Michelle M. VERIFIED CUSTOMER
Thank you.
1/23/2024
Dennis D. VERIFIED CUSTOMER
A service manager did an excellent Bob!Your computer system was having trouble and you couldn't find my warranty. So it has delayed repairs on my vehicle! I paid $5000 to get an extended warranty for 5 or 7 years. Can't remember which, but they had no record of it.
. I have a copy of it in my glove compartmbut. These kind of delays are the things that cause people to wonder what's going on.
1/23/2024
Evan P. VERIFIED CUSTOMER
My service took 2 hours. I was told beforehand that it was a slow day and would take about 1.5 hrs. Still 2 hrs for an oil change, tire rotation, and inspection this was surprising. Satisfactory customer service and ease of scheduling.
1/23/2024
Brian L. VERIFIED CUSTOMER
Stephanie Álvarez was very helpful and she provided excellent customer service.
1/23/2024
Melissa S. VERIFIED CUSTOMER
JP WAS GREAT TO WORK WITH!
1/22/2024
Robert G. VERIFIED CUSTOMER
Ashley, was great. Thank you ????
1/22/2024
Rich L. VERIFIED CUSTOMER
Appreciate JP s attention to detail and his assistance in resolving the issue of our vehicle pulling to the right!
1/22/2024
Keith M. VERIFIED CUSTOMER
Randy is always professional. I appreciate his help
1/22/2024
Sandip R. VERIFIED CUSTOMER
Prompt and courteous service.
1/22/2024
Jeanette H. VERIFIED CUSTOMER
Ashley did a great job. I was a little disappointed that it took nearly 2 hours as the person I spoke to on the phone when I made the appointment said it would take an hour. I understand these things happen sometimes. Other than that everything was great!
1/21/2024
Barbara N. VERIFIED CUSTOMER
Scott has helped me for years and I would not want anyone else! Great advice! Thank you, Scott!
1/21/2024
Melissa M. VERIFIED CUSTOMER
We waited 2 hours for an oil change even with an appointment. Then on the way home my engine started knocking so I am not pleased at all.
1/21/2024
Melanie K. VERIFIED CUSTOMER
Scott was great! Service was taking longer than expected and Scott was very considerate and apologetic for the inconvenience (I honestly wasn't upset, it was a busy day). He went above and beyond to compensate for the extra time. Really great guy and exceptional service!
1/21/2024
Madison G. VERIFIED CUSTOMER
Stephen Torres helped me out with my car and everything was absolutely wonderful. He was extremely helpful, nice and very outgoing, when it came to making sure I understood everything about my car.
1/21/2024
Jessica B. VERIFIED CUSTOMER
Ashley was so personable from the very beginning! She made Denver and I feel comfortable and took her time and explained the different types of warranty that my 4Runner had. Thank you for making the whole process easy and being so kind!
1/21/2024
Judy G. VERIFIED CUSTOMER
Thank you!
1/20/2024
Cami G. VERIFIED CUSTOMER
As always, Kevin was kind and professional. I’m so grateful to work with him always!
1/20/2024
Kashiram B. VERIFIED CUSTOMER
Excellent
1/20/2024
Jennifer L. VERIFIED CUSTOMER
Answered all my questions and got me out of there as soon as he could