I’d rate it an eight. In the past everything that was completed was reviewed such as tires, fluids, air filters. This time I was told everything was fine. I appreciate reviewing everything.
Also I need to clean a few spots on my cloth seats. I asked parts person what was used when they detail and he told me he had no idea and did not offer to find out, just told me what he personally used.
Just did not feel very personal as it has in the past.
Thank you!
2/5/2025
Theresa Z. VERIFIED CUSTOMER
I find it hard to believe that my seservice took 3 1/2 hrs to complete. Furthermore, when my car was brought to me the passenger seat was reclined fully. Did someone take a nap ? I was also told the notification I reced from Toyota couldn't be addressed unless the car system told me there was a problem. So, why did it take that amount of time to fo an oil change and rotate tires????
2/4/2025
Jack B. VERIFIED CUSTOMER
I thought some of the expected needs were unusually early and very expensive!
2/4/2025
Debra G. VERIFIED CUSTOMER
Sarah was very professional, friendly, courteous. It was wonderful doing business with you and having Sarah working with me
2/4/2025
Jack H. VERIFIED CUSTOMER
Quick service and well done. Professional and courteous personnel.
2/4/2025
Luis C. VERIFIED CUSTOMER
I had an excellent experience working with Nicholas Arbuckle at the Toyota dealership. He was extremely professional, knowledgeable, and to the point. He clearly knows his stuff and made the entire process smooth and straightforward. His expertise and efficiency were impressive, and he took the time to answer all my questions without any unnecessary hassle. If you're looking for someone who is both smart and professional, Nicholas is the person to see. Highly recommend!
2/4/2025
Patrick B. VERIFIED CUSTOMER
Sarah was great
2/4/2025
Betsy M. VERIFIED CUSTOMER
My car was in for an oil change and tire rotation while I waited. When I checked about 3 hours later the young lady told me other services were being done. She had my phone number and I was there in the lobby. I would have appreciated a heads up on all those needed services before they were performed. I ei
2/4/2025
Gail C. VERIFIED CUSTOMER
Sarah has been my service advisor on several occassions.
I've always been very satisfied when dealing with her. She's always has a positive attitude and is very professional. She is knowledgeable. I trust any recommendations she gives me regarding necessary services for my vehicle.
I have no complaints.
2/3/2025
Max E. VERIFIED CUSTOMER
High class courtesy and great service
2/3/2025
John M. VERIFIED CUSTOMER
Scott is always professional and ensures the work needed on my car gets done. He became my service provider when I was with the U.S. Secret Service and I prefer to always work with him due to his honesty and overall sense of customer service.
2/3/2025
David P. VERIFIED CUSTOMER
I really appreciate Sarah! She has been my service rep numerous times and always such a pleasure to work with!
2/2/2025
Nancy V. VERIFIED CUSTOMER
Thank you!
2/2/2025
Elma G. VERIFIED CUSTOMER
Scott exceeded my expectations! He was courteous, professional, made sure I got a loaner that I was happy with while my truck was getting fixed and above all I got my truck back in a few days versus two weeks! Thank you Scott and everyone at Toyota!
2/2/2025
Clayton C. VERIFIED CUSTOMER
Ashley did a great job on short notice. It is amazing your service department cannot reset the computer when the car is in your shop. Any other dealership I have work done at (Chevrolet, Two Nissan dealerships) always resets the computer as well as wash the vehicle when it is brought to their shop.
2/2/2025
Sherese L. VERIFIED CUSTOMER
Friendly associate. Work completed in a timely manner.
2/2/2025
Rafael B. VERIFIED CUSTOMER
It was a great experience and I was satisfied with the professionalism of my service advisor. Thank you!
2/2/2025
Jeff W. VERIFIED CUSTOMER
!!!!!!
2/2/2025
Roberto B. VERIFIED CUSTOMER
I got my new car windows tinted as per the sales manager’s promise to me for buying the car that weekend so, yes I was satisfied. However, I was also satisfied because Nicholas took time to listen to my concerns on the vehicles wireless phone charger and made arrangements to take care of it once they diagnosed it. :)