Sarah has been my service advisor on several occassions.
I've always been very satisfied when dealing with her. She's always has a positive attitude and is very professional. She is knowledgeable. I trust any recommendations she gives me regarding necessary services for my vehicle.
I have no complaints.
2/3/2025
Max E. VERIFIED CUSTOMER
High class courtesy and great service
2/3/2025
John M. VERIFIED CUSTOMER
Scott is always professional and ensures the work needed on my car gets done. He became my service provider when I was with the U.S. Secret Service and I prefer to always work with him due to his honesty and overall sense of customer service.
2/3/2025
David P. VERIFIED CUSTOMER
I really appreciate Sarah! She has been my service rep numerous times and always such a pleasure to work with!
2/2/2025
Nancy V. VERIFIED CUSTOMER
Thank you!
2/2/2025
Elma G. VERIFIED CUSTOMER
Scott exceeded my expectations! He was courteous, professional, made sure I got a loaner that I was happy with while my truck was getting fixed and above all I got my truck back in a few days versus two weeks! Thank you Scott and everyone at Toyota!
2/2/2025
Clayton C. VERIFIED CUSTOMER
Ashley did a great job on short notice. It is amazing your service department cannot reset the computer when the car is in your shop. Any other dealership I have work done at (Chevrolet, Two Nissan dealerships) always resets the computer as well as wash the vehicle when it is brought to their shop.
2/2/2025
Sherese L. VERIFIED CUSTOMER
Friendly associate. Work completed in a timely manner.
2/2/2025
Rafael B. VERIFIED CUSTOMER
It was a great experience and I was satisfied with the professionalism of my service advisor. Thank you!
2/2/2025
Jeff W. VERIFIED CUSTOMER
!!!!!!
2/2/2025
Roberto B. VERIFIED CUSTOMER
I got my new car windows tinted as per the sales manager’s promise to me for buying the car that weekend so, yes I was satisfied. However, I was also satisfied because Nicholas took time to listen to my concerns on the vehicles wireless phone charger and made arrangements to take care of it once they diagnosed it. :)
2/2/2025
Kristen W. VERIFIED CUSTOMER
I asked for a quote on repair of my roof seal during my visit, but since the service advisor was talking excessively to other clients (unaware that I was waiting a long time at his desk), another advisor had to check me out and he never provided the quotes. I also requested that my air filters be changed and when I came to check out only an oil change was completed. we reviewed a checklist of items before my car went back, so I don’t understand where this got lost in translation. I was at the dealership for over three hours for an oil change and rotation when he promised a one hour wait time.
2/1/2025
Wayne F. VERIFIED CUSTOMER
Great job.
2/1/2025
Andrea A. VERIFIED CUSTOMER
I was in the lobby for 4 and 1/2 hours between the mishaps of miscommunication from the service side to Nicholas. And then when I got home I forgot the keys to my house so I had to be driven back. The Lyft driver haggled with Nicholas for 15-20 minutes about being paid because he brought me back. And by that point my pain levels were really high and my blood sugar had dropped. He got me home as soon as possible by having an employee drive me home. And then the car was delivered to my house, which I asked for. To make everything right, he gave me the service and the parts all for free. Now that is excellent customer service.
2/1/2025
Marty H. VERIFIED CUSTOMER
Very prompt and helpful service.
2/1/2025
Nareshkumar N. VERIFIED CUSTOMER
Nicholas Arbuckle was very helpful. He was very nice with customer service.
2/1/2025
Ashley P. VERIFIED CUSTOMER
I took my car in to be serviced. Everyone was very friendly... fast service
2/1/2025
Valerie D. VERIFIED CUSTOMER
Nick was great!
2/1/2025
Daniel J. VERIFIED CUSTOMER
Cost went from $630 to $7000
1/31/2025
Marquise B. VERIFIED CUSTOMER
Nick was detail oriented and personable! He explained everything well and also communicated how to best communicate with him! So happy to have found him as a service advisor!