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Real Reviews from VERIFIED CUSTOMERS
Kristen W. VERIFIED CUSTOMER
I asked for a quote on repair of my roof seal during my visit, but since the service advisor was talking excessively to other clients (unaware that I was waiting a long time at his desk), another advisor had to check me out and he never provided the quotes. I also requested that my air filters be changed and when I came to check out only an oil change was completed. we reviewed a checklist of items before my car went back, so I don’t understand where this got lost in translation. I was at the dealership for over three hours for an oil change and rotation when he promised a one hour wait time.
2/1/2025
Wayne F. VERIFIED CUSTOMER
Great job.
2/1/2025
Andrea A. VERIFIED CUSTOMER
I was in the lobby for 4 and 1/2 hours between the mishaps of miscommunication from the service side to Nicholas. And then when I got home I forgot the keys to my house so I had to be driven back. The Lyft driver haggled with Nicholas for 15-20 minutes about being paid because he brought me back. And by that point my pain levels were really high and my blood sugar had dropped. He got me home as soon as possible by having an employee drive me home. And then the car was delivered to my house, which I asked for. To make everything right, he gave me the service and the parts all for free. Now that is excellent customer service.
2/1/2025
Marty H. VERIFIED CUSTOMER
Very prompt and helpful service.
2/1/2025
Nareshkumar N. VERIFIED CUSTOMER
Nicholas Arbuckle was very helpful. He was very nice with customer service.
2/1/2025
Ashley P. VERIFIED CUSTOMER
I took my car in to be serviced. Everyone was very friendly... fast service
2/1/2025
Valerie D. VERIFIED CUSTOMER
Nick was great!
2/1/2025
Daniel J. VERIFIED CUSTOMER
Cost went from $630 to $7000
1/31/2025
Marquise B. VERIFIED CUSTOMER
Nick was detail oriented and personable! He explained everything well and also communicated how to best communicate with him! So happy to have found him as a service advisor!
1/31/2025
Mike M. VERIFIED CUSTOMER
He took good care of me and my 4 runner
1/31/2025
Leah T. VERIFIED CUSTOMER
Ashley is absolutely fantastic. Best customer service I’ve ever received, and I’ve lived in many states and dealt with multiple dealerships. The entire service team was very friendly and helpful. Thank you!
1/31/2025
Amy M. VERIFIED CUSTOMER
Randy has always been a great service provider!
1/31/2025
Rebecca M. VERIFIED CUSTOMER
Scott is patient and that means a lot to me. Thank you Toyota for servicing my vehicle. Thank you Scott for being kind.
1/31/2025
John B. VERIFIED CUSTOMER
Thanks for fixing my truck
1/31/2025
Mark M. VERIFIED CUSTOMER
Very efficient and courteous service. Look forward to having you service my RAV4 as long as I have it!
1/31/2025
Natalia R. VERIFIED CUSTOMER
There is NO other dealership that I trust more than the South Colorado Springs Toyota! ALL of the staff are knowledgeable and actually take the time and effort to really understand what it is that you are trying to get taken care of. (Not to mention- everyone has a great sense of humor!) There is no statement grand enough to express how much my family loves this specific dealership! Routine maintenance to a simple girl question and everything else; THEY HAVE IT!
1/30/2025
Lisa L. VERIFIED CUSTOMER
Excellent service from everyone I spoke to.
1/30/2025
John D. VERIFIED CUSTOMER
Patient and answered all questions
1/30/2025
Cole M. VERIFIED CUSTOMER
Great service
1/30/2025
Dennis H. VERIFIED CUSTOMER
Happy with service
1/30/2025