Absolutely, nailed it again! Randy Lee always delivers top service, which any customer should expect.
1/22/2025
Steven G. VERIFIED CUSTOMER
Sarrah was awesome. She did a great job kudos to her. She helped me out with what I needed. She should be recognized Dan . The service advisor is awesome. Also, I give a 10 star to the service department.
1/22/2025
Adam D. VERIFIED CUSTOMER
Ashley was amazing. Great customer service!
1/22/2025
Stephen S. VERIFIED CUSTOMER
Everyone was courteous and knowledgeable.
I was kept informed and the final bill was as outlined.
1/22/2025
Kat F. VERIFIED CUSTOMER
First class service
1/22/2025
Garrett D. VERIFIED CUSTOMER
Service on 20th. My car was not reset so still getting the notice on screen that oil must be changed. I am a 1/2 hr away and really have not stomach to learn how much time it would take to pop back in and get it corrected. 5,000 mile service took 1.5hrs for scheduled appt which I was told should take no more than a hour. Surprising given how little is being done in that service. It’s not the end of the world and I understand things happen and sometimes you cannot control but would like to see more proactive communication and some semblance that a customers business means something to you guys.
My last experience with your service department in 2023 was so bad that I swore to myself I would never step a foot in your service department again. If you are in fact trying to change things there and trying to change your reputation I would be happy to provide the details of my experience in May 2023 and the poor service and unethical attempt to sell me repairs that were not only unwarranted but with further inspection once I picked up the vehicle were found to be fabricated.
1/21/2025
Madhav R. VERIFIED CUSTOMER
Responsive
1/21/2025
Delilah V. VERIFIED CUSTOMER
Wait time to long. Bad customer service. Service Tech not very professional.
1/21/2025
Christian M. VERIFIED CUSTOMER
Answered any questions I had!
1/21/2025
Roxanne H. VERIFIED CUSTOMER
Kevin did a great job, kept me updated on progress answered all my questions!
1/21/2025
Nathaniel M. VERIFIED CUSTOMER
He was courteous and helpful
1/21/2025
Barry J. VERIFIED CUSTOMER
Randy was courteous and helpful, answered my questions with clarity.
Thanks!
1/21/2025
Bill C. VERIFIED CUSTOMER
Randy was very professional and an awesome service department.
1/19/2025
Amanda T. VERIFIED CUSTOMER
Kevin is amazing
1/19/2025
Brian M. VERIFIED CUSTOMER
Will do. Very satisfied with service today and Randy’s help.
1/19/2025
Chantal L. VERIFIED CUSTOMER
Very helpful with everything even when I needed to leave it over night due to work schedule
1/19/2025
Selim R. VERIFIED CUSTOMER
Appreciated the professional approach Randy provided and things could have not been more easy and smooth. 10 out of 10 customer service.
1/19/2025
Malone D. VERIFIED CUSTOMER
Great service!
1/18/2025
Jesus G. VERIFIED CUSTOMER
Everything was fast and well explained
1/18/2025
William J. VERIFIED CUSTOMER
Kevin Whitlock is very friendly and knowledgeable about the services for my vehicle.