Nick is a great communicator. He heard our concerns and took care of the issue. Appreciate his excellent customer service.
1/3/2025
Wyatt S. VERIFIED CUSTOMER
Ian was very kind and knowledgeable. Fast and efficient.
1/3/2025
Kristi D. VERIFIED CUSTOMER
Randy Lee was awesome. Thank you for taking care of me and my truck Randy.
1/3/2025
William E. VERIFIED CUSTOMER
Got me in on an emergency dead battery situation. Gave me advice about necessary upcoming service.
1/3/2025
Will D. VERIFIED CUSTOMER
Easy to work with and great service overall!
1/3/2025
Bob K. VERIFIED CUSTOMER
Fun, honest crew.
1/3/2025
Jeriell A. VERIFIED CUSTOMER
Ian is amazing! I’ve worked in the automotive industry for 15 years. Ian listened to every thing I needed and made sure it was done when he said it would be and orchestrated the entire process. I’m truly impressed! My truck was returned to me cleaner than when I dropped it off and it ran amazing! I know it’s a team effort so please give the tech and whoever did the interior detail my thanks as well! It’s nice to be treated the way a customer should be treated. I will tell everyone about this!
1/3/2025
Deanna F. VERIFIED CUSTOMER
Ian was kind, prompt, and professional
1/3/2025
Christopher K. VERIFIED CUSTOMER
1st time in your shop, after vehicle purchase. Great facility, and Rose is amazing!! Thanks
1/3/2025
Vence S. VERIFIED CUSTOMER
My wife and I purchased the additional maintenance service plan with no idea of what to expect. Our service light went on and we didn't know where to begin. Made a call to your service center on a whim and Nick made everything absurdly easy for us. Start to finish the best service (and explanation of our plan) my wife and I have ever encountered across all consumer industries. He even ordered us transportation to and from our house so we didnt have to wait. Perfect timing too, as it allowed us not to delay our ski trip! Barring being bought out by Chrysler-Fiat (kidding), we are Toyota customers for life now. Thank you for making this so ridiculously convenient and easy.
1/3/2025
Thor E. VERIFIED CUSTOMER
Check/in was unfriendly and disorganized. No one seamed to want to be there and rather underwhelmed with the process as a whole.
1/3/2025
Jan W. VERIFIED CUSTOMER
It wasn't Randy, as expected, but great service just the same!
1/3/2025
Tori E. VERIFIED CUSTOMER
I appreciate you squeezing me in so I could get back on the road. Thanks!
1/1/2025
Gordon O. VERIFIED CUSTOMER
Rose was great and went above and beyond!
1/1/2025
Tanner C. VERIFIED CUSTOMER
Rose was great, the guy I spoke with at drop off was upset I didn’t pull into the shop however I was unaware I needed to and would have if I have known. Sorry about that.
1/1/2025
Lynn H. VERIFIED CUSTOMER
Usual excellent service!
1/1/2025
Bill A. VERIFIED CUSTOMER
Ian is great to work with!
1/1/2025
Amanda A. VERIFIED CUSTOMER
Thanks for making sure my vehicle was safe to drive and did a thorough job!!
1/1/2025
Randy M. VERIFIED CUSTOMER
Great service
1/1/2025
Ed W. VERIFIED CUSTOMER
Never got a vehicle inspection report back until the vehicle was ready for pick up. Nothing on the report was discussEd W