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Real Reviews from VERIFIED CUSTOMERS
Janice C. VERIFIED CUSTOMER
Hey Kevin, thank you for your service today. That’s why we continue to have “only” the Toyota dealership do our servicing for all our vehicles. Thank you again sir!
12/29/2024
Vickie Y. VERIFIED CUSTOMER
Took over 2 1/2 hrs for my appointment. I felt like he was more interested in watching his football game. Asked if they good look in the glove compartment and didn’t even put my sunglasses back. I asked to keep my original tires, then when I was finally done, he forgot to tell the guys that I wanted them back.
12/29/2024
Clyde G. VERIFIED CUSTOMER
I. Asked for three things to be done. One fix gas lock, two fix cylinder for key, three replace Dom light. This was all I asked for I got charged for oil change which I did not asked for and a tire rotation, which I had just had a tire rotation and alignment where I bought my tires a month ago. When I brought my truck in my tail gate latch was not broken,that is why I didn't understand when they told me it was broken, so when I got home I noticed it, I called to see what had happened, no one new when it happened, they just could of said when we went to fix the tailgate it broke, I would of understood and just had it fixed. If you check your records you will see l have had a lot of work done on that truck which I bought there many years ago. And have spent well over 10,000 dollar with you. Thanks. C Graves
12/28/2024
David C. VERIFIED CUSTOMER
With a rough start the service manager Dan made everything good.
12/28/2024
Bridget N. VERIFIED CUSTOMER
Ashley was friendly and helpful.
12/28/2024
Phil Long. VERIFIED CUSTOMER
Kevin's awesome
12/28/2024
Denise U. VERIFIED CUSTOMER
I was greeted promptly and then updated via text. The waiting area was very nice.
12/28/2024
Linda C. VERIFIED CUSTOMER
Very helpful. Got my oil change in addition to my problem visit.
12/27/2024
Adam R. VERIFIED CUSTOMER
Ian and “arguably the best tech” :) at the dealership did a great job evaluating our (now our) new to us RAV during a pre purchase inspection. They were very thorough and put our minds at ease regarding recalls and hybrid systems in particular. He also seems like a fun guy with a good rapport with his teammates. Will definitely see him again and appreciate their time. Highly recommend.
12/27/2024
Travis R. VERIFIED CUSTOMER
Thank you for all your help! ;)
12/27/2024
Beverly C. VERIFIED CUSTOMER
Ii dud appreciate the quick service but, I had a toyota battery already in my vehicle purchased at Edmark Toyota of Nampa Idaho. It failed and I gave tge advisor my invoice purchased 1/21. I was told it was a refurbished battery and there was no warranty. He sold me a 7 month battery even though it should have been prorated because my battery was a 5 year battery.
12/26/2024
JAMES L. VERIFIED CUSTOMER
Sarah was very professional, great at her job, extremely helpful and very friendly and personable.
12/25/2024
Buck M. VERIFIED CUSTOMER
I had to bring the vehicle back because the problem I brought it in for was not addressed. I now have to bring it back a third time because parts weren't available. As I have explained more than once, my name is not Buck. He is the Basis Partners' fleet manager. My name is Barry and this phone number is my personal phone
12/24/2024
John N. VERIFIED CUSTOMER
It was a quick in and out. The staff was helpful and got me on my way. What more could I ask for?
12/24/2024
Randy H. VERIFIED CUSTOMER
Much better then Corwin.
12/24/2024
Walter D. VERIFIED CUSTOMER
Scott is five star. Exceptional in every way
12/24/2024
Shaney M. VERIFIED CUSTOMER
I paid extra to have my car towed to Colorado Springs - double the mileage of nearest service center - and it was worth every penny. Sarah and her coworkers did a great job of keeping me informed every step of the way, and got my car fixed much faster than other dealerships said they could. Thank you for making a stressful situation much easier!
12/23/2024
Margaret M. VERIFIED CUSTOMER
Great service
12/23/2024
Andrea P. VERIFIED CUSTOMER
Very grateful that Kevin took a few minutes to help re-sync my phone to my vehicle. I
12/22/2024
Wayne F. VERIFIED CUSTOMER
Very friendly!!
12/22/2024