Toyota of Colorado Springs Auto Repair Service

Well done, i have no complaints

Scott was very friendly and answered all my questions perfectly. The maintenance team was very helpful and did a great job.

Ashley is a rock star. Between Ray (the salesman) and Ashley you have made a customer for life.

Appreciated your wisdom Scott. Thank you for doing a Great job and your team that performed the service on our vehicle.

Sarah did a great job addressing issues that arose after my initial service visit. She was apologetic and prompt.

Nick was very helpful in giving me a well explained estimate and how long things would take. Without my asking he had arranged a loaner so I could do some shopping while in the big city. Without the loaner, I wouldn't have gotten those things done. He kept me updated on the progress of the repairs, too. All appreciated and the repairs seem to be done well at this time.

The service was well done and the staff was pleasant. I am waiting on a part which I had requested in advance and am disappointed that I will need to return to have work completed.

He did a great job contacting Tire World and getting the issue resolved! Thanks so much!

Honesty and integrity

Great timely service and customer service. Thank you

Outstanding service! Thank you!!!

Rose provided excellent service. She kept me informed on what was being done to my vehicle through the entire process. AWESOME ????

Sarah was helpful and attentive. She took the time to see if I had questions and had an attitude. My truck is running more smoothly so the service team did a great job too. You’ve got a great team that I can put my confidence in. Thanks.

Excellent service - excellent communication I’ll be back

Ashley was very professional and answered all my questions. Thank you Ashley!

I’m very disappointed that I was told by the GM that he would personally give me updates on my recall. If you look at the records this has been going on almost two months. I took my truck for an assessment for the recall that was mailed to me. I was told they would contact me a week later. I never got a call back instead I I emailed through the website and also called to find out the status only to be told to bring my truck in the following Friday. So I did and was told the day I dropped off that my part is on order! Why all this back and fourth and why didn’t they order the part before I dropped it off? There has only been one follow up since all this happened because I called to speak to the General Manager. I have names written down but at this point what difference does it make. I have had three different dates given to me about the supposed part that is on back order. Unreal, no follow up as promised and all I get now are computer generated messages. Lack of customer service, no follow up and know who knows when I get to drive my truck again that I am still paying on. I will never do business with this dealership I’m at there mercy and they don’t seem to care. Please look up dates to whoever reads this perhaps overnight the part? Offer full detail on my truck, I mean it’s just sitting there. What an inconvenience and I’m also very upset of how they conduct business. Very unprofessional and I will not recommend that dealership to anyone. Angie H

I greatly appreciate the help I received from Scott Gardunio, he was very kind and explained what was needed to get my car back on the road. Thank you so much!

Randy Lee is the GOAT, period. Overall great service and great team. Thanks!

I like my service writer Scott he is always helpful if I have a question. Prompt service and friendly.

Thank you for the wonderful service