Great that the service department fit us in-however very expensive for 2 tires, alignment, etc.
9/11/2024
Scott G. VERIFIED CUSTOMER
Sarah is the best
9/11/2024
June C. VERIFIED CUSTOMER
Did a great job fast and friendly answered all my questions
9/11/2024
John T. VERIFIED CUSTOMER
Excellent job.
9/11/2024
Michelle M. VERIFIED CUSTOMER
Good Job
9/11/2024
Monica N. VERIFIED CUSTOMER
I had a very bad experience with the service department at Toyota of Colorado Springs. I had been trying to get my sun visor fixed for the past year and a half. First, the part wasn’t ordered. Then, the wrong part was ordered. Then I was told it was on back order and I kept checking and being told I was on a waiting list and would be called when it arrived. No one called so I finally called back and was told it was no longer on back order. No one ever apologized or offered any compensation for these multiple mistakes. I only went to the dealership because for this particular repair I had no other choice.
9/11/2024
Edward C. VERIFIED CUSTOMER
Service was great!
9/11/2024
Heather K. VERIFIED CUSTOMER
Ian is friendly and great at what he does. Awesome service and never painful to come to this service department. (Been to other dealership service depts where I can’t tell what is necessary and always feeling like I’m trying to be oversold on services. ) I appreciate their honesty so much.
9/10/2024
Brice H. VERIFIED CUSTOMER
Great Job !!!
9/10/2024
Barbara N. VERIFIED CUSTOMER
Sarah was very knowledgeable and helpful.
9/10/2024
Southwestautosale C. VERIFIED CUSTOMER
He call me want me to call him back
But never pick up the phone. Cannot leave it on message
Have to wait until you call me back I gave him go ahead for the job for diagnosis
Didn’t get back to me.about more than a month later asked me the same question did I want diagnosis for the car?
I pay 670 for the diagnosis What you guys tell me what needs done
the car still the same not change
Thanks for nothing.
9/9/2024
Jerry A. VERIFIED CUSTOMER
Scott kept up with service updates and recommendations
9/8/2024
Nicole R. VERIFIED CUSTOMER
Kevin was very helpful!
9/8/2024
Camila S. VERIFIED CUSTOMER
Fast service. Polite and friendly staff. I love the new booths and the chairs with computer desks!
9/8/2024
Rachel B. VERIFIED CUSTOMER
Scott is great to deal with.
9/8/2024
Stephanie S. VERIFIED CUSTOMER
Great!
9/8/2024
David E. VERIFIED CUSTOMER
My right rear tire developed a whole right underneath the Michelin logo. Toyota ordered the tire, honored my ‘road-hazard warranty, and charged me nominally; the total was less than $50. I left totally satisfied.
9/7/2024
Stephen . VERIFIED CUSTOMER
Kevin was helpful with answering questions; however, whomever performed the actual service on my Lexus did not latch my hood entirely and I did not notice until it was bouncing when I was at highway speeds. A bit irritating as I did not have anywhere safe to quickly pull over and push down
9/7/2024
Tommy C. VERIFIED CUSTOMER
Thanks for treating our ???? like Family . Ashley always deliver . My pleasure
9/7/2024
Tyler S. VERIFIED CUSTOMER
Nicholas showed upmost professionalism while handling business between myself and my vehicle. I recommend a promotion since he was considerate and showed courtesy towards me while my vehicle was being serviced.