I always receive excellent service from Kevin Whitlock and his crew.
Thanks Kevin
2/21/2025
David J. VERIFIED CUSTOMER
Quick and friendly service
2/21/2025
Carl W. VERIFIED CUSTOMER
What i wanted thanks
2/21/2025
Jaime C. VERIFIED CUSTOMER
Ashley was great and very helpful!! Very satisfied with my service appt
2/20/2025
Patricia M. VERIFIED CUSTOMER
Randy does a wonde ful job keeping us updated on progress of service
2/20/2025
Justin A. VERIFIED CUSTOMER
Ms. Sarah has exceptional customer service that exceeded our standards. The part came in very quick, service and parts team were able to set an appointment in a timely manner as well as quoted time for repair to be completed. We appreciate the GREAT Service that was provided and we highly reccomend! Thank you Sarah and the service and parts team.
2/20/2025
Paulette K. VERIFIED CUSTOMER
Scott was very professional and helpful. We were very pleased with the service he provided.
2/20/2025
Cheryl H. VERIFIED CUSTOMER
I was met immediately but a lovely lady who was friendly and knowledgeable and seemed trustworthy.
I brought the Toyota in for a basic oil change and the car was ready in an hour as promised,
I did appreciate the clean and comfy waiting area
2/20/2025
Jeanni F. VERIFIED CUSTOMER
Sarah, was attentive and helpful my time at the dealership. Thank you for the great experience.
2/19/2025
Michael P. VERIFIED CUSTOMER
Your tech left an oil bottle in the engine bay, slipped down and destroyed my serpentine belt. I have been refunded by Scott, but am extremely dissatisfied with this practice, which was acknowledged to have happened multiple times in the past to others. i cannot believe this is a toyota approved service practice, but also speaks to the lack of quality by service techs. I will not be returning for service EVER, and will not recommend to anyone else.
2/19/2025
Tonya P. VERIFIED CUSTOMER
Ashley was absolutely wonderful! She helped me so much and i couldn’t be more grateful!
2/19/2025
Roger T. VERIFIED CUSTOMER
Sarah was super helpful and professional. She had all the answers and more.
2/19/2025
Tyler S. VERIFIED CUSTOMER
Sarah Massanou was very friendly, kind, and professional and did her job very well.
2/19/2025
Nathan A. VERIFIED CUSTOMER
Best service rep I have had.
2/19/2025
Phillip D. VERIFIED CUSTOMER
Jim did a great job, very personable.
2/19/2025
Stephen C. VERIFIED CUSTOMER
Scott was very helpful with getting my truck serviced and making sure it was good for the roadway again.
2/19/2025
Patrick W. VERIFIED CUSTOMER
Wonderful employee, you can tell she really cares about the customer.
2/18/2025
Danielle D. VERIFIED CUSTOMER
Scott is the best. He is always kind and respectful, answering any questions and takes the time to go over any concerns. I always trust he will be thorough and fair.
2/18/2025
Libby C. VERIFIED CUSTOMER
Awesome customer service
2/18/2025
Jennifer B. VERIFIED CUSTOMER
Ian gave me an estimated time of 1hr - 1.5 hr. my service took over 3 hrs. I let Ian know this after the service was completed, he did not take it well. I asked that in the future, changes to estimated time be communicated to the customer. especially when it is over double the time I was told.