Scott kept me in the loop with what was going on with the car
8/4/2024
Brian S. VERIFIED CUSTOMER
Professional
8/4/2024
Stephen M. VERIFIED CUSTOMER
You misdiagnosed the issue w my 4Runner, charged me $1500 for work that didn’t need to be done, and told me the noise issue was fixed. It isn’t. I am not satisfied. I am not pleased with Toyota.
8/4/2024
Craig S. VERIFIED CUSTOMER
Ashley was terrific, she kept me updated through the process. Everyone was helpful and friendly 5 star experience.
8/4/2024
Alyssa K. VERIFIED CUSTOMER
I had to wait in almost 100 degrees for 15-20 minutes waiting for someone to check me in (Randy) Everyone around me was getting checked in. I had one guy just keep telling me he was on he way up, but I could see Randy chatting with co workers behind the window. When Randy came finally he said sorry we had delivered. I think customers should take president over deliveries or have someone else help check in if that is the case. Then he told me that it would be about an hour and it was around and hour and 45 minutes. He never once talked to me while I was in the lobby but instead I did everything on the app. I have been coming to this Toyota since I’ve always had great service. I may change to the north Toyota due to the lack of communication and prompt service/teamwork.
8/4/2024
Kevin D. VERIFIED CUSTOMER
Dom did a great job. Josh was thorough and helpful
8/4/2024
Aurora M. VERIFIED CUSTOMER
**** not satisfied
8/4/2024
Carl G. VERIFIED CUSTOMER
Always a pleasure...Thanks Again
8/4/2024
Paula G. VERIFIED CUSTOMER
Ashley was great
8/4/2024
Lisa M. VERIFIED CUSTOMER
Randy is always great
8/4/2024
Stanley J. VERIFIED CUSTOMER
I'm very happy with yours staff.they was very friendly.helpful with repair of my car
Thanks you
8/3/2024
Sharon L. VERIFIED CUSTOMER
Very good service experience
8/3/2024
Tridentcare T. VERIFIED CUSTOMER
I told Ian to not do any maintenance until he calls us or Merchant to approve any service jobs. And yet there’s a bill for thousand that we didn’t know of.
8/3/2024
Jack B. VERIFIED CUSTOMER
Once again, JP shines brightly!
8/3/2024
Dexter Y. VERIFIED CUSTOMER
JP diagnosed the oil leak. Toyota did not have the part to repair as the age of the vehicle. JP provided a Colorado Springs repair shop that can do the repair.
8/3/2024
Vytautas Vito. VERIFIED CUSTOMER
Although the tires I ordered weren’t available, Nicholas Arbuckle was able to find a comparable tire at a better price.
8/3/2024
Nelly S. VERIFIED CUSTOMER
Thanks for your service
8/3/2024
Hugh W. VERIFIED CUSTOMER
We vet satisfied with her professional service. Thanks for help.