Estimated time 1 hour, actual time 2.5 hours. Showed black and white images smaller than my thumbnail as evidence that my filters needed changed, absolutely ridiculous
7/25/2024
Chad T. VERIFIED CUSTOMER
It was just too expensive. No problem with the people.
7/24/2024
Alan B. VERIFIED CUSTOMER
Good service!
7/24/2024
David F. VERIFIED CUSTOMER
Awesome team. Really appreciate what they do.
7/24/2024
Hannan K. VERIFIED CUSTOMER
Sarah was very efficient and helpful, thanks!
7/24/2024
Roberto Z. VERIFIED CUSTOMER
This gentleman was very friendly and polite. He made my day pleasant with his kindness.
7/24/2024
Danita H. VERIFIED CUSTOMER
Kevin was prompt, & answered the questions I asked about that particular maintenance. All around great customer service.
7/24/2024
Krista G. VERIFIED CUSTOMER
Very knowledgeable and friendly and her overall demeanor reinforced that we were in good hands there!
7/24/2024
Edward G. VERIFIED CUSTOMER
JP did a great job of making sure everything was taken care of. He stayed with my work order and made sure it was ready on time and good to go. A+ 5 star's.
7/24/2024
Rohan O. VERIFIED CUSTOMER
Lori provided excellent service in a very professional manner.
7/24/2024
Dan C. VERIFIED CUSTOMER
Everything was great!
7/24/2024
Nicole M. VERIFIED CUSTOMER
They made sure to get my car done to get me back to work in time on my lunch break!
7/24/2024
Alexandra T. VERIFIED CUSTOMER
JP was great - easy and fast - thanks again
7/24/2024
Susan P. VERIFIED CUSTOMER
He is very nice and explained things to me
7/24/2024
Justin E. VERIFIED CUSTOMER
JP did a great job!
7/24/2024
Joyce V. VERIFIED CUSTOMER
It was pretty quick. Nicholas was very polite and helpful.
7/23/2024
Richard Tina. VERIFIED CUSTOMER
Great and courteous service according to my wife
7/23/2024
Tiffany A. VERIFIED CUSTOMER
JP was super friendly, informative and knowledgeable.
7/23/2024
Linda C. VERIFIED CUSTOMER
JP was very caring
7/23/2024
Tatum O. VERIFIED CUSTOMER
I waited two hours for my oil change - which I understand there is usually a wait even with a scheduled appt. Oil changes can be about 45mins give or take. When I went to inquire about my car due to the longer than normal wait, I was told “waiting happens and we get a lot of walk ins.” Then she realized my car has been done for who knows how long, as the paperwork was next to her. Then they had to find my car since it wasn’t in the garage line. I know things happen, and sometimes there’s extra wait - but not once did Lori communicate with me until I walked up to the desk. I even tried calling to ask and I was on hold for several minutes. The issue is not the wait, but the lack of genuine customer service. Please don’t call me, I plan to just make sure not to schedule with her in the future.