Did not like the text link/video. Would rather have a service member explain.
2/20/2024
Matthew E. VERIFIED CUSTOMER
I’m not exactly sure why you guys inspected my vehicle since I had it inspected in October. If I have free inspections, this should not count against one of my free ones.
Other than that, everything was great as usual.
2/18/2024
Peter K. VERIFIED CUSTOMER
Service was very timely and efficient. Video of my vehicle’s inspection was informative.
2/18/2024
Marilyn M. VERIFIED CUSTOMER
Super fast! Great!
2/17/2024
Amy S. VERIFIED CUSTOMER
Very polite!
2/17/2024
Susan R. VERIFIED CUSTOMER
Polite and efficient!
2/17/2024
Wilbur D. VERIFIED CUSTOMER
Since purchasing my Tacoma I have been completely satisfied with all my interactions with the Heritage team.
2/17/2024
Richard B. VERIFIED CUSTOMER
Pleasant young man who went over all service situations and gave me options on what services were available, from which I chose what to do. Very easy to deal with and all work was done satisfactorily. Thank You.
2/17/2024
Ole T. VERIFIED CUSTOMER
I wasn’t told that the service department was not in the same building as the sales.
2/17/2024
Betty M. VERIFIED CUSTOMER
Nick couldn’t have been more helpful. He was patient with all my questions and sent me texts informing me about what was happening with the car repair.
He gets 5 stars from me.
2/17/2024
Vineeth R. VERIFIED CUSTOMER
The representative was super helpful and pleasent. I would always be a heritage Toyota customer:-)
2/17/2024
David O. VERIFIED CUSTOMER
Unfortunately the problem I came to get fixed wasn't fixed. I'm actually feeling very frustrated. I've sat in your waiting room now for over 5 hours and driven back and forth from Lincoln twice all for nothing. I would like a call back from your service manager. I want this problem fixed for good and I don't want to pay any more. I don't have time to waste.
2/17/2024
Dan T. VERIFIED CUSTOMER
Sounds good. Very happy that Toyota was able to cover the parts for secondary air intake replacement and that Heritage was able to get the job done at reasonable cost and shorter than expected timeline. Thanks.
2/17/2024
Laurie L. VERIFIED CUSTOMER
You all are a well oiled machine. Your staff is so professional!
2/16/2024
Stephen R. VERIFIED CUSTOMER
It appears to me that the 30K mile transfer case oil change was not done.
2/16/2024
Ronald B. VERIFIED CUSTOMER
Everything went t
2/16/2024
Derek M. VERIFIED CUSTOMER
Thank you.
2/16/2024
Jeff N. VERIFIED CUSTOMER
Brett was professional and took the time needed to explain all necessary work
2/16/2024
Charles C. VERIFIED CUSTOMER
How about adding a quick car wash in the winter? My owners manual restricts spray car washes due to potential front end lazer damage.