Heritage and Toyota have absolutely failed the customer here. There are hundreds of documented issues with the problem I am having. Yet, they still want to push the issue onto the consumer. Largely in part they Heritahe don't want to pay for another head unit. I had a 2017 RAV4 no issues. Most recently a rental 2024 that I have used. ZERO ISSUES with that vehicle. Again it's all my fault. In addition TOYOTA FACTORY REP despite all the hundreds or thousands of documented issues blames my phone. A phone he admits to never having been tested yet. So, because of the failure of TOYOTA engineering and lack of customer service to save money. I am left to deal with a piece of crap head unit. Guaranteed I will never purchase or endorse a Toyota product ever again.
1/24/2024
David G. VERIFIED CUSTOMER
Set up appointment promptly to fix my Toyota Tacoma pickup truck. Thank you