Heritage Toyota continues to provide excellent service for my vehicle and my husband’s as well.
Thank you
11/12/2024
Ladonna D. VERIFIED CUSTOMER
Thank you for always taking care of my truck i through it was awesome that u guys sent me a video on my inspection and check point. I appreciate all of u so much.
11/12/2024
Kathy S. VERIFIED CUSTOMER
Admir was professional and courteous. Appreciated his help
11/12/2024
Christopher F. VERIFIED CUSTOMER
A+
11/12/2024
Halle B. VERIFIED CUSTOMER
The waiting time was extremely long.
11/12/2024
Marion S. VERIFIED CUSTOMER
I was Not made aware that leaving the car means later service.
I was almost charged what was under warranty had I not specifically asked
11/11/2024
Elizabeth W. VERIFIED CUSTOMER
All went welll!
11/10/2024
Judy P. VERIFIED CUSTOMER
Thank you for the polite efficient service.
11/10/2024
Jim B. VERIFIED CUSTOMER
Perfectly satisfied.
11/10/2024
Nelson V. VERIFIED CUSTOMER
Caleb was awesome. He was very honest with me about how long it would take, and I think it came in just short of the estimation. He explained everything very well, and was a pleasure to work with.
11/9/2024
Judith A. VERIFIED CUSTOMER
Brett was very kind and knowledgeable, and kept me updated.
11/9/2024
Sean M. VERIFIED CUSTOMER
Brett was very efficient and timely. He quoted an hour and fifteen minutes and vehicle was done in less than 30 minutes
11/9/2024
Kari C. VERIFIED CUSTOMER
I didn’t receive a call when my vehicle was done. I did get a text with my bill which I paid. I waited and tried to call but it kept going to voicemail. I was hoping to pay and then pick up after hours. I never heard anything so I took my other key with me and got a ride to the dealership. Fortunately my car was out front and looked like it was done (winter tires on etc). I did get my car but the tire pressure light was on and my key is still at the dealership
11/9/2024
Elizabeth D. VERIFIED CUSTOMER
2 hours waiting for a.state inspection is 1 hour 30 min too long. My time was.not respected.
11/9/2024
Scott R. VERIFIED CUSTOMER
Caleb
Was very polite and courteous
He kept informed as the work was being done
A very good service advisor
I think he needs a pay raise
Thank you Scott R
11/9/2024
Margaret F. VERIFIED CUSTOMER
Didn't fix the dash camera.
Which is not dangerous just annoying.
3 hr drive each was another day off does not come easily.
11/9/2024
Mary L. VERIFIED CUSTOMER
Three hours seems like an unreasonable time to wait for a scheduled service. This has been a consistent problem- I hope you guys can get better at it. I drive all the way from South Hero on top of that.
11/9/2024
Linda S. VERIFIED CUSTOMER
Always great service
11/9/2024
Carla L. VERIFIED CUSTOMER
Great service. Kate is wonderful!
11/9/2024
Mary F. VERIFIED CUSTOMER
The service department was running behind due to circumstances beyond their control. All of the service advisors and two technicians I interacted with were so great- very attentive and friendly despite working longer than scheduled (one of the service technicians) and being pressed for time. Charity offered me help the following day to make up for my time waiting. She was awesome. The scheduler helped me too. The manager was awesome. Caleb is always friendly. I can’t say enough good things about the team. I hope they like their jobs as much as they seem too. Charity was very hard working and I was impressed by her work with me as a customer.