Not only was my vehicle serviced as expected but since this was my first service with my new vehicle, I had questions about next time and asked Kaleb about winter tires and he was very patient with me and answered all my questions. Thank you
11/8/2024
Giovanna Y. VERIFIED CUSTOMER
N/A
11/8/2024
Peter F. VERIFIED CUSTOMER
II was pleased with the service even tho it was a little longer thN usual. I totally understand that delays dometime happen and it didn't bother me at all.
11/8/2024
Nicole C. VERIFIED CUSTOMER
Frank was great! He listened to my concerns and o would gladly work with him again.
11/8/2024
Barbara S. VERIFIED CUSTOMER
Took awhile but completely satisfied
11/8/2024
Nermin L. VERIFIED CUSTOMER
Very friendly guy very understanding and did a great job getting me and out to get to work in time
11/8/2024
Gerard R. VERIFIED CUSTOMER
Keep me updated
11/8/2024
Adam P. VERIFIED CUSTOMER
Excellent service
11/7/2024
Art C. VERIFIED CUSTOMER
Excellent service
11/7/2024
Monica E. VERIFIED CUSTOMER
Thank you Heritage Toyota! Keep the good work up! ????
11/7/2024
Kathleen G. VERIFIED CUSTOMER
Excellent and prompt service
11/7/2024
Michael S. VERIFIED CUSTOMER
Excellent service very courteous follow up with Ray
11/7/2024
James W. VERIFIED CUSTOMER
Time will tell about the quality of the work done. The person who was my contact was very responsive in term of getting right back to me. But he didn't answer all of my questions. What happened to my proof of insurance card and is there paperwork with the inspection (I got paperwork at other garages to show proof of inspection). Also, please be sure to check drop off envelopes for stuff besides keys -- like information notes and other paperwork.
Thanks.
11/7/2024
Carina M. VERIFIED CUSTOMER
I dropped my car off for drop off service at 8am. I was called at 4:30 to be told it wouldn’t be ready until the next day. I had based my entire day on the plans for it being ready at 5:00. I appreciated that I was offered a rental to get me to today when my car was ready. The rental process was very easy. Overall everyone was great and I really appreciate the rental car I just would have appreciated a call earlier in the day. I also appreciate that everyone I dealt with was responsive and kind.
11/7/2024
Katherine J. VERIFIED CUSTOMER
I want to thank Franklin for being so honest about the futility of doing a big tune up on a vehicle that wouldn't pass another inspection.
11/7/2024
Leslie E. VERIFIED CUSTOMER
Mr. Wainwright was polite, knowledgeable, efficient, an kind from the moment he and I met I knew I was in good hands.
Lee English
11/7/2024
James S. VERIFIED CUSTOMER
I had an appointment to drop my car off Monday morning. Heritage was going to put in new snow tires for me. It was supposed to be finished by Monday at 5 pm. I got a phone call on Monday afternoon saying they “never got around to doing my car.” They said they needed another day. This caused huge problems for me and my job. On Tuesday I called several times. Finally at 4 pm they finished installing the new snow tires. I was deeply disappointed in the service. It appeared they did not care.