For the second time in a row I left my truck there for the day to make sure you had enough time to do everything and you ran out of time and did not complete the list of tasks. When I asked why I was told that you prioritize the vehicle’s that are left for the day for last. So frustrating. If I come back I will be sure to say I am picking up at noon. Your service should be done first come first serve.
10/26/2024
Joan B. VERIFIED CUSTOMER
Had oil and seasonal tire change. Unfortunately, had to return to fix air leak in tire (stem valve, tpms damaged). I'm happy I was not charged for this repair.
10/26/2024
Nancy D. VERIFIED CUSTOMER
Excellent care and efficient service!
Thanks,
Nancy
10/26/2024
Stephanie M. VERIFIED CUSTOMER
Caleb Longe was the best. Listened, kept me informed, and he and the team got my car back to me in record time for the amount estimated. Very pleased with this service experience! A+
10/26/2024
Glenn M. VERIFIED CUSTOMER
Franklin is a huge asset for your company. He’s cordial, effective and professional in the execution of his responsibilities.
10/25/2024
James B. VERIFIED CUSTOMER
Nice job, went very smooth and I thank you
10/25/2024
Cassandra B. VERIFIED CUSTOMER
Customer service needs ALOT of work. Would recommend some further training of staff members. Need to work on communication, giving correct information, not hanging up on customers, not having meltdowns in front of customer, so much more to list. Refer to all correspondence (texts, calls). Discussed with the service manager and will be filing a formal complaint with corporate.
10/25/2024
Cheryl M. VERIFIED CUSTOMER
Service was ok a little longer then normal but it was fine
10/25/2024
Jacey L. VERIFIED CUSTOMER
Every interaction with Toyota has been EXCELLENT!!
10/25/2024
Lindsey R. VERIFIED CUSTOMER
Thanks everything !! I very much appreciate it ! Admir is awesome and very attentive 100/10????
10/25/2024
Joyce M. VERIFIED CUSTOMER
Great service. Very polite and helpful
10/25/2024
Donald B. VERIFIED CUSTOMER
Work was done quickly and the results feel great, the car drives nicely now.
10/25/2024
Mark A. VERIFIED CUSTOMER
Ray is very professional and on task. Thank you!
10/25/2024
Stephen G. VERIFIED CUSTOMER
Ray was very helpful and reviewed the new features I had installed on my new Tacoma.
10/25/2024
Amanda C. VERIFIED CUSTOMER
This was the worst experience I have ever had I. Speak with Kate
10/25/2024
Carol M.. VERIFIED CUSTOMER
I appreciate the excellent and prompt service!
10/25/2024
Naomi M. VERIFIED CUSTOMER
Kept me informed and answered all questions.
10/25/2024
Thomas G. VERIFIED CUSTOMER
My RAV4 did not pass inspection because of the brakes this past week I’m having the brakes fixed on Saturday and would like to have it inspected again on Monday because my wife is going away on Tuesday.
Thanks Tom
10/24/2024
Lynne D. VERIFIED CUSTOMER
We needed an expensive part and Caleb noticed that we have Platinum Warranty, checked with Toyota, and found that it is covered!
Just one example of how he goes above and beyond!
10/24/2024
Michael M. VERIFIED CUSTOMER
Completely satisfied with the service Brett provided