Car went in and came out on time all services performed. I’m completely satisfied.
10/7/2024
Sara N. VERIFIED CUSTOMER
Thank you Ray, much appreciated!
10/6/2024
Chris H. VERIFIED CUSTOMER
Total scam going on down there. My wife and I are thinking about taking further steps because of the way we were treated and lied to.
10/6/2024
Anne H. VERIFIED CUSTOMER
You have a very efficient and smoothly run operation, including everyone I talked to. Thank you very much
10/6/2024
Daniel I. VERIFIED CUSTOMER
Great service by a great customer-care team.
10/5/2024
Marilyn S. VERIFIED CUSTOMER
He's knowledgeable about toyota service and how to provide good customer service.
10/5/2024
Russ Living. VERIFIED CUSTOMER
Ray Muzzy is my “go to” guy who has my utmost trust. He has great, broad knowledge of cars, shares his knowledge, gives excellent advice. He is a very pleasant person to deal with. Heritage Toyota is extremely lucky to have such an excellent employee who is versatile and perform so many tasks! Thank you for the opportunity to commend Ray. Robert Russ
10/5/2024
Jane B. VERIFIED CUSTOMER
Folks are courteous & efficient & the waiting area is comfortable & peaceful. Thank you.
10/5/2024
Linda R. VERIFIED CUSTOMER
The heritage team was expert at navigating through what turned out to be a complicated service issue!
It took time and problem solving by many people - and we were very satisfied with the outcome!
So appreciate the service staff hanging with this one!
The greenblatts
10/5/2024
Ryan C. VERIFIED CUSTOMER
Caleb was the man 10/10 but it took 2 hours and 50 minutes to get an oil change and cabin filter replaced, will get it done quicker and cheaper elsewhere next time.
10/5/2024
Bernard M. VERIFIED CUSTOMER
I was pleasantly surprised the service was completed so quickly. I am satisfied with Toyota. This is in fact my fourth Tacoma 4 door.
10/5/2024
Julia J. VERIFIED CUSTOMER
Thank you Frank for actually showing me what was wrong with my car.
Your kind sensitive ways made it easy.
10/5/2024
Ganesh A. VERIFIED CUSTOMER
I am fully satisfied with the service provided to my Toyota Sienna and highly appreciate it.
10/5/2024
Robert B. VERIFIED CUSTOMER
Simple 1 hour appt took 2 1/2 hours
10/5/2024
Josh H. VERIFIED CUSTOMER
The communication could have been a lot better. I felt like I was having the one to initiate the communication regarding of what was happening with my vehicle. It took 3 days which I think it should have only taken one day to get it accomplished. Understandable if they got backlogged a little bit but going on 3 days is is a little much, especially if I'm the one who needs to figure out what's going on with my own vehicle. Usually the customer services top tier but this round just happened to not be. The price was reduced due to the incompetence of the communication which I do appreciate very much.
10/5/2024
Connie S. VERIFIED CUSTOMER
Thx for getting my car ready. I am curious about the trade in value at this point, however it just may be that because it has such low mileage for its age and has been garaged and serviced by Toyota from the start, it may be worth more to me as my own vehicle than as a trade in.
10/5/2024
Dawn T. VERIFIED CUSTOMER
Thank you, everything was great, and I got all that I requested !
10/5/2024
Anthony M. VERIFIED CUSTOMER
Always satisfied
10/4/2024
Shelly M. VERIFIED CUSTOMER
I’ve been without a media player for nearly 3 weeks. After explaining at length what was going on, I waited 2 weeks for an appointment. I waited 90 minutes to be told it needs to be replaced and they have to order it and will call to set up an appointment once the unit arrives. Translation-I’m going to be another month before I will have a working multimedia player in my NEW car that has 15,000 miles on it. Why wouldn’t they have had the new unit on order to begin with????
10/4/2024
Michael C. VERIFIED CUSTOMER
Excellent communication and quick and friendly repair.