Charity was very polite and professional. It was a pleasant experience.
10/2/2024
Jethanand A. VERIFIED CUSTOMER
Very satisfied with Javen. Excellent service. The only complain is that the wait was too long.
10/2/2024
Padraic P. VERIFIED CUSTOMER
I am frustrated that I purchased a 2024 Tundra Limited and I need the tires replaced after only one year. That is ridiculous. I understand the dealership can only do so much, but the common sense right thing to do is offer a valued customer a great deal on new tires as there obviously is an issue with the tires that came on the vehicle. Instead , I just paid well over a $1000 out of pocket to order new tires so I have a safe vehicle to operate in the winter. Beyond belief, this is how Toyota treats a customer who purchased a 2024 Tundra Limited. There was a text informing me of this. I think a phone call offering potential solutions would have made me much more happy.
10/2/2024
Tiffany B. VERIFIED CUSTOMER
My husband was charged $40 to have our tires rotated. This is absolutely ridiculous. I have been buying cars from Toyota for over 20 years and I always use the Toyota service for my car maintenance needs. Not once have I been charged for a tire rotation. I can understand a small fee such as $10 however $40 is absolutely unreasonable.
I chose this location for service because I was expecting the same service as I received in Oregon (just moved here) however I will be looking for another location to get my vehicle serviced due to being charged this insane amount for a tire rotation that should be free.
10/2/2024
Patrick K. VERIFIED CUSTOMER
Brett had great communication and was very helpful.
10/2/2024
Darrell M. VERIFIED CUSTOMER
Caleb was great and the technician completed my service efficiently
Very positive experience
10/2/2024
Sacha O. VERIFIED CUSTOMER
Friendly, smooth communication, overall very positive experience.
10/2/2024
Julia M. VERIFIED CUSTOMER
Excellent service!
10/2/2024
Matthew F. VERIFIED CUSTOMER
Always great service….Thanks
10/1/2024
Katherine J. VERIFIED CUSTOMER
The work was completed earlier than expected, so of course I'm happy.
10/1/2024
Robert F. VERIFIED CUSTOMER
Efficient, informative!
Thank you Caleb
10/1/2024
Seth C. VERIFIED CUSTOMER
I had an appointment for Friday 9/27 and dropped my truck off the night before so the service department had all day with it. I was told at the end of the day that my truck had not been serviced, and it was returned to me with none of requested services completed. I was then told I would receive a call to setup a new appointment and haven't received one.
10/1/2024
Susan G. VERIFIED CUSTOMER
Completely satisfied!
10/1/2024
James B. VERIFIED CUSTOMER
Performed in a timely fashion
10/1/2024
Batur S. VERIFIED CUSTOMER
Perfect job was done with my car, took a little bit longer than it have to, but all plans falls on reality. I am satisfied