Caleb was amazing- friendly and helpful- he helped me schedule getting my tires changed in November; helped me decide exactly what I needed today; and he even called to let me know before the car was finished that it would be finished earlier than I thought. He was incredibly thoughtful. I can’t say enough nice things. He made my experience delightful!
9/16/2024
Kevin M. VERIFIED CUSTOMER
Fast and efficient - very pleasant experience all around!
9/16/2024
Carol C. VERIFIED CUSTOMER
Excellent service
9/15/2024
Cindy S. VERIFIED CUSTOMER
Very friendly and helpful
9/15/2024
David D. VERIFIED CUSTOMER
Caleb was OUTSTANDING and the mechanic who worked on my truck was also amazing! Thanks very much to the Heritage Team for all their effort & quality support!
9/15/2024
Rhonda M. VERIFIED CUSTOMER
I always buy a Toyota, the cars are great
9/14/2024
Michael D. VERIFIED CUSTOMER
Many thanks to Frank and the tech team for diagnosing and fixing my very annoying seat creak!
9/14/2024
Christine K. VERIFIED CUSTOMER
Never had service that quick. Always a great experience with Heritage!????????
9/14/2024
Zachary H. VERIFIED CUSTOMER
I'm not satisfied with the response that the diagnostic labor required to determine that my issue was in fact a warranty issue is not covered. I will be contacting a manager on Monday.
9/14/2024
Leanora T. VERIFIED CUSTOMER
First time service. Surprised to be charged $149 to listen for squeak that I said not a problem if you don't hear it. Also can't find the MPI report as shown, a report with multicolor characters. ???
9/14/2024
Ronald M. VERIFIED CUSTOMER
Great service
9/14/2024
Colette P. VERIFIED CUSTOMER
My air filter is getting a little dirty. I appreciate the fact that they did not change it when not absolutely necessary. Things are expensive enough without charging for unnecessary things. Thank you
9/14/2024
Glen C. VERIFIED CUSTOMER
We do hope Caleb will coordinate with the Heritage collision center about work that was recently done on our van and may have been related to some of today’s work. He seemed to understand our concerns . We will talk with him soon.
9/14/2024
Tammy C. VERIFIED CUSTOMER
Frank was very kind and the service was great and quick
9/13/2024
Jon F. VERIFIED CUSTOMER
Oil changed and inspection performed. Requested a lock casing on trunk be assessed to which I was told I needed another appointment. This was arranged, a photo taken and submitted for warranty claim today and I will have to return a third time. This was inefficient.
Charity otherwise was very friendly.
9/13/2024
Birdseye Building. VERIFIED CUSTOMER
I appreciate Admir coming up with a rental so my wife didn’t have to come get me from 45 minutes away. Thanks again!
9/13/2024
Edward K. VERIFIED CUSTOMER
Service fixed my problem! Thank you.
9/13/2024
Jay R. VERIFIED CUSTOMER
Very friendly parts and service people
9/13/2024
Jamie P. VERIFIED CUSTOMER
Not much feedback on my failed inspection. I'll have to bring it to my mechanic to get details. Random charge of 4.50??? Over charged for fob programming. Told 100 last week. Charged 150. AND I was told my key was too small to cut but it is identical to my current one. Not sure what to think about that. And tried to look at new cars and nothing available. I was not impressed with you guys.