I had an appointment and my vehicle sat for 2 hours and the service was not completed. Because it’s a brand new vehicle, I was told the issue would be addressed immediately and that did not happen. I wasted 3 hours of my day with no resolve. I’m very dissatisfied.
9/6/2024
Jon B. VERIFIED CUSTOMER
Very professional and efficient
9/6/2024
Deborah D. VERIFIED CUSTOMER
Brett was great! My only concern was that my appointment was for Thursday, and the car didn’t get in until Friday. This wasn’t a problem, as I was out of town Thursday night. However, it has happened before when I needed the car the next day.
9/6/2024
Marilyn H. VERIFIED CUSTOMER
Thanks for a good experience.
9/6/2024
Rich T. VERIFIED CUSTOMER
My experience with the Heritage Service Team on a scale of 1-10 with 10 being the best, I give them an 11.
9/6/2024
Marc H. VERIFIED CUSTOMER
I’m very happy with the service, and Javin was great! Kept me fully informed and responded very quickly!
9/6/2024
Derek E. VERIFIED CUSTOMER
Great job
9/6/2024
Carolyn H. VERIFIED CUSTOMER
Just bought out of lease Caleb was great.
9/6/2024
Diane R. VERIFIED CUSTOMER
I am always happy with Toyota services. Brett was quite informative about my questions asked on up coming brake replacements. He is a real nice person. Thank you
9/5/2024
Allan W. VERIFIED CUSTOMER
Very costly
9/5/2024
Chad A. VERIFIED CUSTOMER
VSI took longer than necessary and it appears your Tech. changed my tire pressures.
9/5/2024
William B. VERIFIED CUSTOMER
Good service
9/5/2024
Carol M.. VERIFIED CUSTOMER
Great service done efficiently
9/5/2024
Kevin B. VERIFIED CUSTOMER
Thank you, Admir!
9/5/2024
Joe K. VERIFIED CUSTOMER
Ray is the man. I was in a bad mood and he not only fixed my truck but he made me happy again. Great work, thank you RAY!!!
9/5/2024
Judith M. VERIFIED CUSTOMER
This seems very ‘picky’ but charging $15.+ to change the batteries in my fobs seems a bit weird to do to a more than 23-year customer. Everything else is great and that’s why this seems ‘fussy’ - but you asked! JMc
9/5/2024
Kathy K. VERIFIED CUSTOMER
Sure!
9/5/2024
Lucy K. VERIFIED CUSTOMER
Great service, super friendly people.
9/5/2024
Heather V. VERIFIED CUSTOMER
There was a strong smell in my car when I picked it up. Not sure what that was all about.