I don't see on toyota paperwork listed that they rotated my tires as per toyota care service at 10k miles.
2/19/2025
Nancy F. VERIFIED CUSTOMER
Franklin was great! Car was finished much faster than I expected.
2/19/2025
Gayle Q. VERIFIED CUSTOMER
????
2/19/2025
Rebecca L. VERIFIED CUSTOMER
I had brought my car in for an inspection and they had previously fixed a leak in my exhaust. They failed my inspection for a faulty job they performed previously and said that it was out of warranty so they had to charge me to fix it.
2/19/2025
Devin H. VERIFIED CUSTOMER
Truck was returned with less than a 9 miles worth of fuel-due to warranty work. I dropped it off and the fuel light was definitely not on-so I had several more gallons at least.
Secondly I was fairly certain, and had work done at heritage before with prepaid maintenance. I was told I didn’t. I need to do more digging but I am disappointed.
I was told when I made the appointment I was told they would order the parts needed-they were not.
2/19/2025
Anna D. VERIFIED CUSTOMER
Mike was quick and very helpful!
2/19/2025
Chris C. VERIFIED CUSTOMER
Caleb was super friendly and was very responsive on all correspondence while my vehicle was in your care. I will most certainly continue to bring my truck to Heritage for all service needs. Thanks again! Caleb was super professional and has outstanding communication skills. Thumbs up!
2/19/2025
Joan F. VERIFIED CUSTOMER
I’ve interacted with Caleb a few times. Knowing nothing about cars he has always been kind and informative. Nice guy.
2/19/2025
Gabrielle F. VERIFIED CUSTOMER
Easy exchange did not push for extra not needed work.
2/19/2025
Michael C. VERIFIED CUSTOMER
Super friendly and very quick. Thank you!
2/19/2025
Suzanne L. VERIFIED CUSTOMER
Appreciate Brett
2/19/2025
William K. VERIFIED CUSTOMER
Thank you!
2/18/2025
Amy M. VERIFIED CUSTOMER
Great experience
2/18/2025
Carmine S. VERIFIED CUSTOMER
Thanks for fitting me in, being timely and being kind and courteous. I sincerely appreciate it.
2/18/2025
Kayla C. VERIFIED CUSTOMER
Michael was very personable, friendly and professional. Very quick with updates and options with my unexpected services needs. Would give 5 stars, 10/10 service.
2/18/2025
Kyle M. VERIFIED CUSTOMER
Service provider was unhelpful when asked question about repair. Did not offer cost information or communicate that a part needed to be ordered and how to move forward with repair (scheduling, etc.). Vehicle will have to be brought in again for additional repairs.
2/18/2025
Brett A. VERIFIED CUSTOMER
Charity was great! Thank you
2/18/2025
William K. VERIFIED CUSTOMER
My transaction with Isis were great. She was very helpful with answering my questions and did communicate back to me in timely manner.
2/16/2025
Alicia S. VERIFIED CUSTOMER
I appreciated the frequent updates. Payment was easy online