Even though they were extreme busy they agreed to look at my tire, fixed it, and now I have peace of mind for my trip back to Florida. Thank you.
8/20/2024
Alison B. VERIFIED CUSTOMER
Thanks
8/20/2024
Chris B. VERIFIED CUSTOMER
Great service start to finish. Will be recommending to others, some of the best service I've had in years
8/20/2024
Kevin M. VERIFIED CUSTOMER
Kate was critical in getting everything done properly.
8/20/2024
Seth T. VERIFIED CUSTOMER
Caleb was very good communicator and polite
8/20/2024
Ladonna D. VERIFIED CUSTOMER
When I always bring my truck there the staff is always amazing and friendly and seems to always b happy. I look forward doing bu
Business with them for a long time ????
8/20/2024
Donna F. VERIFIED CUSTOMER
I really appreciate the time and attention the service team gives to customers. Charity was a great communicator and very helpful. Well done!
8/20/2024
Society O. VERIFIED CUSTOMER
Excellent
8/20/2024
Ann B. VERIFIED CUSTOMER
I very much appreciate Caleb’s squeezing me in today. Glad to have new brake caliper installed.
8/19/2024
Stephen W. VERIFIED CUSTOMER
You guys are pros, you have a large customer stream but you handle it very welll.
8/19/2024
Damien D. VERIFIED CUSTOMER
Caleb was very helpful, and the service was done in a timely manner.
8/18/2024
Carol V. VERIFIED CUSTOMER
Nice job thank you very much for take care of my car
8/18/2024
Marisa B. VERIFIED CUSTOMER
I am thankful for Javin’s patience with me from my first appointment in July and during my car repairs. He is a good navigator and very knowledgeable advisor. He answered all my questions honestly and helped me understand the car appointment process of drop offs and comebacks. This is my first time having so many repairs and work done all at once, so having one touch point person is very helpful. He is a good Service Advisor.
8/18/2024
Don W. VERIFIED CUSTOMER
That was my last free service. I was surprised there wasn’t an offer for an extension to Toyota care. But as always the service went really well.
8/18/2024
Adam P. VERIFIED CUSTOMER
Really appreciated the flexibility in accommodating my car the day before a road trip!
8/18/2024
Siamak M. VERIFIED CUSTOMER
Great service and very professional Service Advisor.
8/17/2024
George T. VERIFIED CUSTOMER
Charity Streeter went the extra mile, very appreciated. Multiple test drives reassured me about my brakes. Thanks.
8/17/2024
Christine S. VERIFIED CUSTOMER
My appointment was scheduled for Wednesday and I didn’t get an update on the car issues until Friday. I was told they were busy and couldn’t get the car in to be evaluated. I thought if you had an appointment it would be completed on that day. I had a rental car and was able to keep it for the extra days.
8/17/2024
Chris T. VERIFIED CUSTOMER
While I was given a much appreciated $300 discount on labor, the multi point inspection was not completed for the second time. I would have rather had the vehicle inspected before it was returned to me. I know Heritage wants to get the vehicles back to customers promptly but this being a used truck, we really wanted the inspection done to identify any other potential problems. They did get the engine fixed though. It is running well. Thanks so much for that!