The tech assured me a five point inspection includes checking tire pressure after I told him my tire pressure sensor light was coming on that day. When I paid for the service I asked about the tire pressure and he checked the detail in the system and said it hadn’t been checked and asked if I would like them to. I said I’d check myself.
His customer service was very good. It seems something was missed on the shop side.
7/31/2024
Rosemarie S. VERIFIED CUSTOMER
Yes, they were very accommodating and met my needs. Thank you keep up the good work.
7/30/2024
Justin R. VERIFIED CUSTOMER
Didn’t receive call until pretty late in the day - expected all work could be completed the same day . Also, I’m confused why the car in the past passed multiple inspections at heritage without the heat shield - I might be wrong but I thought my heritage actually removed the heat shield a few years back. I’m also disappointed that appointment times were not offered to me to have the rest of the work done.
7/30/2024
Alicia G. VERIFIED CUSTOMER
Caleb was polite and very nice, answering all my questions before and after my service was complete.
7/30/2024
Patricia V. VERIFIED CUSTOMER
I was told my application would be 1 and 1/2 to 2 hours. When I came back to get my car 3 hours later I was told another 20 minutes and they would get me in the waiting room. After 45 minutes waiting I went outside and started pacing. When I took a turn around the parking lot I saw my car parked there. No one seemed to know why it was there and why I hadn't been informed and no one apologized!
7/30/2024
Gabriela W. VERIFIED CUSTOMER
Excellent service. Prompt, on point, good explanation
7/28/2024
Paul C. VERIFIED CUSTOMER
Thanks for always providing professional, helpful seevice.
Have a good day over there.
7/28/2024
Megan L. VERIFIED CUSTOMER
Jarvin did an email excellent job
7/27/2024
Jethanand A. VERIFIED CUSTOMER
Polite and courteous!
7/27/2024
Bruce P. VERIFIED CUSTOMER
Thanks
7/27/2024
Carin M. VERIFIED CUSTOMER
Thank you!
7/27/2024
Michael L. VERIFIED CUSTOMER
Brett is outstanding.friendly, professional, has great communication skills, and very hard working. Anyone who sits in the waiting area or casually observes the way everyone works can clearly see that he is a shining example of what a great employee should be.
7/27/2024
Derek S. VERIFIED CUSTOMER
They found the problem and fixed it at no charge as it was missed during the prior service visit.
7/26/2024
Emmanuel A. VERIFIED CUSTOMER
Thanks for the satisfactory service.
I’m waiting to get the feedback for the hub cover I ordered yesterday.
7/26/2024
Tracey S. VERIFIED CUSTOMER
Caleb got my car in early and he kept me informed throughout the day on what was being done and stayed very close to the estimate.
7/26/2024
Bonnie D. VERIFIED CUSTOMER
Caleb was informative and friendly
7/26/2024
Luke H. VERIFIED CUSTOMER
Very friendly and communicated well. Can you change the name on the van to Jennie. I always get things addressed to my husband but it’s my vehicle
7/26/2024
Dennis W. VERIFIED CUSTOMER
It was a good visit
7/26/2024
Alana T. VERIFIED CUSTOMER
Really efficient, speedy and friendly
7/26/2024
Thomas S. VERIFIED CUSTOMER
As always, good efficient service. Turns out I wasn’t aware that I have to pay for the multi point inspection after I missed the mile marker within less than 1000 miles… I know now.