Work was done quickly and my questions were answered promptly and completely.
7/12/2024
Katheryn M. VERIFIED CUSTOMER
Professional and informative Customer service!
Communication and assurance as Certified mechanics
7/12/2024
Mark C. VERIFIED CUSTOMER
Thank you for the fast in and out service plus a free car wash!
7/12/2024
Chris V. VERIFIED CUSTOMER
Frank was awesome! He came right over, addressed all of my concerns and made it a seamless experience. The service was super quick and just highlighted by Franks professional attitude and personalized experience for me! Thanks Frank!
7/12/2024
Nickole D. VERIFIED CUSTOMER
I had to have work done on my vehicle that was done previously last March! This tranmission line that was leaking after being replaced last yr caused me to have an accident. Not impressed at all after paying so much money last yr having it replaced!
7/12/2024
Brigitte H. VERIFIED CUSTOMER
Great as always…thank you!
7/12/2024
Dj S. VERIFIED CUSTOMER
Frank and team were fantastic in diagnosing the issues and fixing it
In a timely manner. Great staff, great service.
7/12/2024
Kelley T. VERIFIED CUSTOMER
The service was fine and your staff is very friendly and thorough. I am unsettled with the information I got yesterday that there may not be a rental car available for the 3 people who have reserved them for service starting Monday morning the 15th. I paid for an extended warranty to cover me in if my car needs to be in the shop long periods because I don’t have another vehicle to use. I will get there at 7am in hopes I’m first in line but the stress around this is unnecessary. I requested a truck and even a full size if a Tacoma isn’t available. From what I can see online I see rental cars available at the Burlington airport so im confused to why there aren’t enough Available. Thank you for asking for feedback, I ve always had good experiences at Toyota service in the past.
7/12/2024
Victoria F. VERIFIED CUSTOMER
I was a frustrated and irritable customer, and Admir, and other staff, did a good job of dealing with my disgruntled behavior. Thank you for getting my car back on the road. I appreciated the professional behavior I received.
7/12/2024
Wayne R. VERIFIED CUSTOMER
Charity was very accommodating and professional.
7/12/2024
Danielle S. VERIFIED CUSTOMER
It’s always fast and easy to bring my Sienna in. Thanks.
7/12/2024
Zhihang H. VERIFIED CUSTOMER
Came in to get a second key fob for a Prius Prime. Was told at check-in it would take an hour. But it ended up taking one hour and 45 minutes. Your service department should do a better job at honoring time promise to customers.
7/11/2024
Jeff D. VERIFIED CUSTOMER
Very efficient done on time and within estimate Thanks!
7/11/2024
Jiming Z. VERIFIED CUSTOMER
Great quality
7/11/2024
Lori K. VERIFIED CUSTOMER
Thanks.
7/11/2024
John K. VERIFIED CUSTOMER
Charity was very attentive to my needs and kept me well informed throughout the time I was waiting.
7/11/2024
Paula P. VERIFIED CUSTOMER
The service I received was fantastic. All the staff was courteous, prompt and very helpful. The best experience I have ever had a dealership to have a vehicle serviced.
7/11/2024
James D. VERIFIED CUSTOMER
Quick and efficient
7/11/2024
Patrice W. VERIFIED CUSTOMER
It would’ve been nice to have someone explain how to reset all the settings on the new radio. It says to get a app from the Apple Store however that app is no longer available.