Some service rep pushed me out the door as I was picking up my car and after I pulled out at his let's say urginging I found and issue with my csr.
7/11/2024
David And. VERIFIED CUSTOMER
Charity is great: smart, responsive - in person and quick email turnaround - and patient. I appreciate working with her every time.
7/11/2024
Amanda B. VERIFIED CUSTOMER
Frank is great to work with! He called and communicated with me about my car while it was being worked on. Will be back for sure
7/11/2024
Jamey M. VERIFIED CUSTOMER
Service was great the second day and Miles did a great job! Unfortunately it took days because the first day when the service was scheduled and truck was dropped off, nothing happened, thus the need for a second day.
7/11/2024
Sahara L. VERIFIED CUSTOMER
Doing quick work on time, but still my recall didn’t fixed I know free of charge not work finish
7/11/2024
Michael A. VERIFIED CUSTOMER
No issue with actual service of vehicle.
I was charged $75 to reset the tpms light, car was less than a year old and tire pressure was ok, seemed like it should have been under warranty and price seems steep anyway.
I did not have recalls addressed because I was told it would take 3-4 hours for oil change and inspection and recalls would take the whole day. Oil change was done in 40 minutes.
7/11/2024
Karen F. VERIFIED CUSTOMER
As always, dependable, professional service from all the staff. Very much appreciated.
7/11/2024
Barbara L. VERIFIED CUSTOMER
Great job
7/11/2024
Dave L. VERIFIED CUSTOMER
Everything was great!
7/11/2024
Henry S. VERIFIED CUSTOMER
Very nice I am very satisfied with the service from nick thank you very much
7/11/2024
Sara H. VERIFIED CUSTOMER
I appreciate that you called and let me know when my vehicle was ready. In the past I’ve had to call to confirm.
7/10/2024
David T. VERIFIED CUSTOMER
Miles was great. The part that wasn't so fun was I dropped my vehicle off at 7:30 am and the service department wasn't able to do the work on it and since I could leave it for another day we had to reschedule the work.
7/10/2024
Raylene M. VERIFIED CUSTOMER
Fast,friendly,convenient as always. Excellent communication,
7/10/2024
Roberta G. VERIFIED CUSTOMER
Great customer service- very polite
7/10/2024
Jacey L. VERIFIED CUSTOMER
Great service, great customer service, no complaints!!! Thank you.
7/10/2024
Jennifer P. VERIFIED CUSTOMER
I waited 2 hours for him to tell me the car could not be fixed that day. I’m still waiting to hear when you will be able to fix it. It’s been almost a week,
7/10/2024
Brenda J. VERIFIED CUSTOMER
Nobody answers the phone to discuss any multipoint inspection findings.
7/10/2024
Todd C. VERIFIED CUSTOMER
Apparently the scheduling system was hacked so Heritage had me wait way too long for an oil change. Heritage forgot I was waiting for my automobile.
7/10/2024
Javad M. VERIFIED CUSTOMER
Outstanding job
7/10/2024
Wayne R. VERIFIED CUSTOMER
They worked me in without an appointment. Much appreciated.