The service department did a fine job they fixed what I brought it in for than some
My only concern now is with GMC and they are addressing that now
11/15/2024
Sharon V. VERIFIED CUSTOMER
Fast and clean repair on airbag.
11/15/2024
David K. VERIFIED CUSTOMER
Grace was friendly, knowledgeable and accommodating. She answered our questions in detail and made us feel that our satisfaction was important to her . She made us feel like important customers.
11/15/2024
Joseph H. VERIFIED CUSTOMER
As I mentioned in early October of this year and again now Terra has been exceptional to work with. She is a credit to your business. The key take away is she listens and you cans see and understand that for her customer satisfaction is the priority. She needs to hear this from your company as she is a an exceptional asset for having return customers.
11/14/2024
Taylor B. VERIFIED CUSTOMER
GM isn’t making the part to fix my truck. I had to trade, and traded with Frank Leta. Grace kept me informed, and got me in contact with GM customer service, who assisted with my trade. Steven Galemore was an excellent salesman.
11/14/2024
Joe C. VERIFIED CUSTOMER
I was completely satisfied with my service experience. Everyone was very friendly and professional.
11/14/2024
Cheryl B. VERIFIED CUSTOMER
Service is always good at Frank Leta!
11/14/2024
Alexis B. VERIFIED CUSTOMER
I told the girl at check in that my door handle was broken and that I wanted to know how much it would be to get it fixed. She still charged me the diagnostic fee to confirm the handle was broken. You guys have photos/videos from other times I’ve brought my car in without the handle on. I knew it was broken and think it’s crazy that I was charged just to be told that when all I wanted to know was how much it would be to replace it.
11/12/2024
Yakita D. VERIFIED CUSTOMER
Excellent service!
11/9/2024
Sandra B. VERIFIED CUSTOMER
Thank you for fixing the squealing noise I heard from my tires. So far so good!
11/8/2024
Mary H. VERIFIED CUSTOMER
I was completely satisfied with Grace, she was so nice and friendly and so helpful. A good service employee
11/8/2024
Gerald B. VERIFIED CUSTOMER
No, thank you
11/8/2024
James Y. VERIFIED CUSTOMER
Awesome experience great customer service very helpful and knowledgeable
11/8/2024
Patsy L. VERIFIED CUSTOMER
Service department employees were very good and helpful
11/7/2024
Haley W. VERIFIED CUSTOMER
Grace was great, she was quick and kind!
11/7/2024
Michael P. VERIFIED CUSTOMER
Grace is amazing friendly and she was very helpful in the knowledge of our vehicle and kept us informed on any updates and the completion of our vehicle.
Thank you for your service Grace,
Retired U.S Army, Michael P
11/7/2024
Ron And. VERIFIED CUSTOMER
Be happy to, great service appreciated very much
11/7/2024
Susan L. VERIFIED CUSTOMER
I brought my SUV in to have my brakes checked because every time I back up my brakes are making a horrible noise and it is only when I back up. They told me it did not do it when they checked it but not even an two hours later I stopped at a store and had to back out of my parking spot and there it was the horrible screaching noise. I was told to bring it back on a dry day and they would check it out again. I sat there for two hours and my appointment was at two o’clock and finished around four. It wouldn’t have been so aggravating if they could have fixed it.