Frank Leta Buick GMC Auto Repair Service

I was charged 160.00 for diagnostic fees. I took it somewhere else to have it repaired because I couldn't afford the cost at Frank Leta. The shop I took it to then stated the issue given by your department was incorrect and that I had a cracked head.

Excellent customer service from the service department and from what I can tell, the mechanic did a great job fixing the issue.

Thank you for your quick and friendly service. The Truck was finished ahead of scheduled time. Greatly appreciate that. I just have to pick it up. Thank you again.

Very friendly and kind

Thank you for your care for taking care of our vehicle

Great service and everyone is so nice at this location. Thank you.

Terra was outstanding!

Went under vehicle when home and noticed a bolt is snapped off of the skid plate. Appears the front differential is accessed by removing the skid plate to service it. It was never mentioned that a bolt was broken either. I also do not recall there being a broken bolt. Since I've owned the truck, it was always serviced at this location. Also appears to be a leak or just residual oil on the drain plug after the engine oil service, will have to wipe and watch for leaks / check dipstick.

Thank you for excellent service I really appreciate the service on my car

I liked the young lady that works at service desk. She was very professional and kind.

Got our appointment scheduled quick.

Additional repairs were ridiculously priced when I looked up the part price and that it was a 10 minute process to repair. $450 for a $120 repair is an extortion. Not sure I’ll be back. I can drive a long way to save that much.

Prompt service

I appreciate your help!

Yes

Great service

Thank you!

Very good service KM

I have had to bring my vehicle in almost every month since January. Initially brought my vehicle in due to the service light being on and a turbo charge code. I decided to also get 2 tires, and alignment and oils change. During this service I was told that the cam shaft need to be replace and the turbo charge code was disregarded. I had to bring my car back as the service light was still on in which I was informed I need to replace the catalytic converter. Once that was fixed my car still was having issues where I was then told I had a hole in the exhaust pipe. Once that was completed my vehicle still was having issues and ultimately the turbo charge was replace per the special warranty as well as the oil cool line this was back in may. Come July the car started smelling like burnt oil and I took my car in where I was told I had a hole in the oil return line which I believed should have been replaced with the turbo charge and the oil cool line but was informed that was not apart of the turbo charge replacement. I took my vehicle in for service at 1245pm on a Thursday and after calling and texting did not hear back until 1145am the following day and my car was not complete until 4:00pm that evening. A similar incident happened when replacing the turbo charge waited all day never heard anything back just to be told the wrong piece was in yet they had my car over night.

ROBERTGIBSON WAS SOOO HELPFUL 5 stars