I asked them to not fill up the windshield washer fluid and they did. I have better fluid I use. Now I have a mixed of whatever you use and what I use. I asked them to check for coolant leaks because i could smell it when hot. Then top off the coolant because it is a little low. They did not top it off and did not mention anything about the coolant except try to sell me an "engine" flush. Any vehicle with 30k miles does not need a "flush". They said it needed both air filters so I said do it but I did not know it was going to cost another $100. I would have done that myself. I checked when I got home and I am now missing 1 of the 3 bolts that hold the fliter housing together. This is the first time that has been changed. For the money I spent on oil changed, tire rotation, and to replace 2 filters I am not happy. Will not be back, unless I have a warranty issue. Thanks.
4/2/2024
Josh S. VERIFIED CUSTOMER
10/10
3/29/2024
Charles I. VERIFIED CUSTOMER
Very efficient!
3/28/2024
Robert B. VERIFIED CUSTOMER
I left a message on Monday to schedule an appointment. No return call. On Wednesday I called and scheduled service. Service appointment was for 2:00pm. They said they would call me when done. At 4:45 I started calling to see if they were done. At 5:15 I got a ride and went to see if my truck was ready. Everyone was gone except a sales guy (I guess). He found an invoice and eventually checked me out. I never heard from the service department.
3/28/2024
Don W. VERIFIED CUSTOMER
A big thank you to Tara and the great team at Frank Leta in Cape Girardeau for escalating the repair work needed on my truck. Tara is always greeting me more like a family member than just another customer. These people are GREAT to deal with. Also a shoutout to their techs. for doing a great job and quality work. I’ve never had a complaint about these great employees. Thanks again and I hope Frank Leta keeps you guys around for a long time. Thanks again
3/28/2024
Harry I. VERIFIED CUSTOMER
Thank you for a good service.
3/28/2024
leon w. VERIFIED CUSTOMER
excellent service well pleased very very good.
3/27/2024
Cheryl C. VERIFIED CUSTOMER
Extremely satisfied. Thank you!
3/26/2024
Jessie W. VERIFIED CUSTOMER
Thanks
3/26/2024
Sara C. VERIFIED CUSTOMER
I appreciated her punctuality and efficiency of service. She let me know how long my service would take when I asked and she was pretty accurate. My only suggestion is in regards to the text message I received after I checked out. Also helpful but there was a video attached indicating that I am in need of new tires. I appreciate that very much however would have preferred to hear it in person while I was there so I could schedule another appointment while checking out rather than have to do it later
3/26/2024
Randy S. VERIFIED CUSTOMER
Quick and painless
3/26/2024
Tom G. VERIFIED CUSTOMER
Completed in satisfactory time
3/26/2024
Cathy D. VERIFIED CUSTOMER
I purchased this vehicle new I from Frank Leta. Grace was fantastic today. But the vehicle had after market wheels and tires and lift kit from Auto Trim Design, today they couldn’t rotate the tires because they didn’t have the right socket and I wasn’t given one when I purchased the vehicle brand new. I called sales afterwards and Luke is trying to taking care of it, but I paid an extra $7k and now if I have a flat chances are I’ll have to have it towed …there’s no reason a socket wasn’t included when I purchased the vehicle. It’s now causing my time and will need to bring it back to the dealer.
3/26/2024
Harriet W. VERIFIED CUSTOMER
Always satisfied with your service.
3/24/2024
Ron P. VERIFIED CUSTOMER
Great Servise
3/23/2024
Tabb G. VERIFIED CUSTOMER
Terra was very knowledgeable and very pleasant to deal with. She kept me updated on how the recall fix was coming along.
3/23/2024
Kathy R. VERIFIED CUSTOMER
The service people didn’t listen to me at all!!!
3/22/2024
Don V. VERIFIED CUSTOMER
Very pleased
3/21/2024
William E. VERIFIED CUSTOMER
Terra was very professional and nice and helpful. The techs seem very knowledgeable
3/21/2024
Janet J. VERIFIED CUSTOMER
Always get the car in quickly. Keep me updated on progress of the work to be done.