Drove in without an appointment due to low tire pressure. They fixed it quickly and were super nice.
3/11/2024
Kimberly K. VERIFIED CUSTOMER
Great service and friendly customer services
3/11/2024
Ashley E. VERIFIED CUSTOMER
Everyone was really awesome :)
3/8/2024
Charles M. VERIFIED CUSTOMER
Adaptive cornering lights have stopped working. Failure light on dash is illuminated. Ms Marks advised they have never seen this before. She advised further her tech says it’s no big deal and light would go off. On morning of 3/7 I called Ms Marks and informed her what the light meant. I asked her to research the possible cause. She took my phone number and has yet to call me back.
3/8/2024
Donald F. VERIFIED CUSTOMER
It's a great professional team at your dealership.
3/8/2024
Paul S. VERIFIED CUSTOMER
Service was Absolutely Great!
I was constantly informed of the progress.
I really appreciated the communication and letting me know replacements and repairs that were needed that I did not know about.
Thank You So Much for the Great service!
3/7/2024
Alecia R. VERIFIED CUSTOMER
Whole staff was top notch! I got there after hours to retrieve my vehicle but the service technicians went above and beyond to check us out and retrieve my key fob. So impressed. Gracie is very very pleasant and fun. Great experience!
3/7/2024
Joseph E. VERIFIED CUSTOMER
Amanda went above and beyond for me. Much appreciated! Excellent service!
3/6/2024
Myrna W. VERIFIED CUSTOMER
Special thanks to Amanda for taking care of my car for me! She was wonderful going above and beyond expectations!!
3/6/2024
Scott M. VERIFIED CUSTOMER
The whole LETA service team was excellent. Amanda, Josh and Grace went above and beyond my expectations! Definitely earned a customer for life!
3/5/2024
Borca D. VERIFIED CUSTOMER
Worst customer service I’ve ever experienced at any car dealership. Worst workmanship I’ve ever experienced at any car dealership. My parts were shipped on 2/9/24. I never received confirmation via text/email/phone that my parts were in until I called to verify 2.5 weeks later. Then I can’t get anyone to answer the phone. Then I can’t get the answers I want via text. I’m finally able to verify my parts are in and schedule install. It took over three hours to install front/rear splash guards and a rear all weather cargo liner. I’m not satisfied at all. The solash guards look like an amateur install with gaps between the guard and car body. The rear cargo liner was not installed correctly. I called and left a message for the service manager on 3/1. Today is 3/5 and still no return phone call. I will never do business with Frank Leta GMC. Worst hands down.
3/5/2024
William W. VERIFIED CUSTOMER
Service was great. I have replaced the three tires, but haven’t driven enough yet to tell if that fixed the problem.
3/5/2024
Becky H. VERIFIED CUSTOMER
It was quick so could get to my travels
3/5/2024
Gaye B. VERIFIED CUSTOMER
Kept car overnight and did not let me know!!! No communication as to what is being done.
Don’t think they even looked at it on day one.
After several texts they tell me on day two that they THINK it is a muffler and they don’t do that!
No communication!
Will look elsewhere!
Van Matre was GREAT-you are Very poor for service! I really like GMC but they have caused me to think another brand!
3/3/2024
Angela D. VERIFIED CUSTOMER
Everyone is so nice
3/1/2024
Patricia T. VERIFIED CUSTOMER
Great service. Thank you!
2/29/2024
Tyler S. VERIFIED CUSTOMER
Lack of communication and confusion over warranty coverages made this service trip very unsatisfying.
2/29/2024
George W. VERIFIED CUSTOMER
My truck was in for a ac compressor and was there for 31/2 day and never received a call that it was done and ready for pickup. Poor service
2/29/2024
Terry B. VERIFIED CUSTOMER
I'd like to know what my vehicle is worth 2020 Nissan Altima SL fully loaded
2/29/2024
Troy G. VERIFIED CUSTOMER
I initially came in for a Missouri state inspection and an oil change. My vehicle failed the inspection because of the tie rods being bad. I came back Wednesday the 28th to get that fixed. I asked for the mechanic who replaced my tie rods to put the old parts in my trunk. I am a blacksmith by trade and good steel is always a good find. The parts were not placed in my trunk. Not that big of a deal. I paid for my repair and went on my way. I got home to discover that my oil had not been changed. Now I have to reschedule a service visit to get my oil changed. I work 12 hour night shift and live in Sikeston. Now I have to drive back to cape again and wait to get my oil changed. Then come back to Sikeston. I only have so much time to sleep and now I have to loose sleep to get that done. Other than that oi am very happy with your service department.