They didn't fix the problem that was caused by the shop last time I was in on 10-16-23. I had to wait 4 months to attempt to get it fixed. It took me showing up at the service center to find out that the parts that was supposed to have been ordered was in. Come to find out they had no idea what was wrong, when they told me last time I was there they broke the passenger door latch on the inside of the door and had to order parts to fix it. I show up to show them that the drivers door latch was falling off from when they worked on it last. That's when I was told my parts came in and they could fix the passenger door. But instead they only fixed the drivers door. Grace reminded them that both doors had to be fixed, but only one was. So now I have to make a 3rd appointment to hopefully get the issue resolved. I wonder if it will take another 4 months to get the parts to fix it. I guess I will have to wait and see. So no I am not very happy with the service there.
2/16/2024
Scott C. VERIFIED CUSTOMER
Very nice
2/16/2024
Luz S. VERIFIED CUSTOMER
This trip was better than the previous times.
2/16/2024
Karlton M. VERIFIED CUSTOMER
Very impressive. In and out quickly. Loved the videos.
2/16/2024
James G. VERIFIED CUSTOMER
Well , u could have left me with the code .
2/16/2024
Natalie E. VERIFIED CUSTOMER
Terra is excellent at super attentive! She always makes sure to listen and help in anyway she possibly can!
2/16/2024
Lisa E. VERIFIED CUSTOMER
I am going to sell my vehicle. I don't need a trade in but if you buy cars I would like an estimate for that. I do have an appt already to get the dents in the rear fixed from a recent accident.
2/15/2024
Gene C. VERIFIED CUSTOMER
We woud like to actual speak with a person when we call about our vehicles.The automated phone systemh gets frustrating for us.When we do get to actually speak to someone they are very friendly and helpful.
2/15/2024
Gail Z. VERIFIED CUSTOMER
Nice experience
2/15/2024
Luann A. VERIFIED CUSTOMER
Unsure of proper oil used. Normal mileage for next oil change according to sticker is 5000 miles but with pure synthetic it should be 10000 miles.
2/14/2024
Frank M. VERIFIED CUSTOMER
I didn’t have an appointment, I’m the pop-in customer, despite that, they squeezed me in and got me outta there in very reasonable time! Nice job to your team!
2/14/2024
Logan &. VERIFIED CUSTOMER
The service is always top notch! Especially Steven Galemore
2/14/2024
Kenneth M. VERIFIED CUSTOMER
We always have good service with Frank Leta at Cape Girardeau MO.
2/14/2024
Janet H. VERIFIED CUSTOMER
Very quick and efficient!
Thank you
2/13/2024
Matt S. VERIFIED CUSTOMER
Good service.
2/13/2024
Dena M. VERIFIED CUSTOMER
New tires
2/13/2024
Janet B. VERIFIED CUSTOMER
I was happy with the service
2/12/2024
Pat S. VERIFIED CUSTOMER
Thank you.
2/10/2024
Milford S. VERIFIED CUSTOMER
Could do a little inproving, other wise satisfied.